Beth Burt
Dolores,CO
Summary
Seasoned Small Business Owner with 35 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Highly motivated professional with 35 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
41
41
years of professional experience
Work History
Deli Clerk
City Market
02.2023 - 06.2024
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
Owner/operator
FOOD TRUCK, Grand Junction CO
04.2016 - Current
- I own and operate my own food truck The Double B BBQ
- I am successful operated this truck for three years now
- I am responsible for food safety and the development of new recipes
- All supplies, food cost management, food prep and financial matters
- I must market my food truck and have been very successful in securing unique locations
- I make sure that my customer care is 100 % for every visit.
Bar Manager
Buffalo Wild Wings
11.2014 - 07.2015
- I was responsible for maintaining the Bar and its employees
- I was responsible for making sure bar cost were met
- I had many of the same responsibilities that I have already listed with my other restaurant jobs.
HOH Manager
Chili's
04.2011 - 09.2014
- I am responsible for the day to day operation of a Chili's kitchen
- I must maintain team member's positive attitudes towards their jobs
- While I hold them accountable to Chili's standards and procedures
- I am responsible for scheduling cooks, to-go, host/hostess and quality assurance personnel
- I am responsible for maintaining food cost, while maintaining food quality
- I am responsible for maintaining equipment so that it operates in a safe cost effective manner
- I make sure that every guest is happy with the service provided to them
- I am mentioned in a positive way several times a month in guest experience surveys
- I have been with Chili's for a short time because of my passion for a clean working environment and quality food
- I have been put in charge of the kitchen in both restaurants that I have worked in.
General Manager
Wendy's
01.2008 - 03.2011
- I am responsible for the day to day operation of one of the Wendy's Corporate restaurants
- The first year I was employed with Wendy's I was awarded Rookie GM of the year
- I was also awarded an MBA (Mop Bucket Attitude) award
- I ensured food quality each day
- I am expected to maintain a speed of service of at least 112 weekly
- I am in charge of all scheduling for managers as well as crew members
- I handled all of the crew training, hiring, discipline etc...
- I ordered all of the supplies required to operate a business
- I am in charge of all maintenance issues concerning the property and keeping the grounds clean
- I was responsible for a P&L statement as well as an MBR, Monthly business review
- I did all daily and weekly food inventories
- I did all required employee reviews
- Responsible for guest service that every guest expectation is met.
Co-Owner
Scott's Drive
04.1997 - 08.2007
- I was responsible for all the accounting daily, monthly, and quarterly, this included all quarterly tax requirements and bi-monthly payroll
- I was in charge of the hiring and training of all staff members
- I handled all staffing concerns, (scheduling, sick calls, termination etc.....)
- I was responsible to maintain and product quality and cost control
- I have met with health inspectors to ensure that our establishment is operating within the guidelines provided to us
- I also managed the night crew ensuring everything operated in a timely and efficient manner
- I was responsible for ordering all food and paper goods
- I made sure our distributors were paid in a timely manner
- I ensured every guest had a positive experience.
Station Agent
Amtrak
11.1983 - 01.2003
- The first three years I was employed
- I load baggage and mail on the trains and sold tickets
- I was then promoted to Lead Agent
- After, I filled this position for approximately two years
- I was promoted to Station Agent
- I managed a twelve-person crew for the following 15 years
- I was well versed with Railroad Union by-laws concerning employees
- I served on an employer investigative board handling all staffing violations
- I handled all the staff scheduling requirements daily, vacations, sick etc..
- I ordered all supplies required for the operation of the train station
- I was in charge of all the accounting, daily, monthly and quarterly
- I maintained a position on the safety committee investigating all station accidents
- I made sure all equipment was operating in a safe and effective manner
- I resolved all customer complaints
- I was responsible for accommodating customers during service disruptions
Education
Paralegal Certifaction - Paralegal Studies
Colorado Mountain College
Glenwood Springs, COSalt Lake Community College
01.1989
High School Diploma -
01.1981
Skills
- Labor Relations
- Originality and Creativity
- Cost Reduction
- Focus and Follow-Through
- Mathematical Calculation and Reasoning
- Goal Setting
- Quality Assurance
- Employee Motivation
- Customer Service Management
- Decision Making
- Business Leadership
- Training Management
- Problem Anticipation and Resolution
Timeline
Deli Clerk
City Market
02.2023 - 06.2024
Owner/operator
FOOD TRUCK, Grand Junction CO
04.2016 - Current
Bar Manager
Buffalo Wild Wings
11.2014 - 07.2015
HOH Manager
Chili's
04.2011 - 09.2014
General Manager
Wendy's
01.2008 - 03.2011
Co-Owner
Scott's Drive
04.1997 - 08.2007
Station Agent
Amtrak
11.1983 - 01.2003
Paralegal Certifaction - Paralegal Studies
Colorado Mountain College
Salt Lake Community College
High School Diploma -
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