Beth Cain
Carlyle,IL
Summary
Results-oriented HRIS Manager specializing in system implementation and continuous process improvement. Strong background in troubleshooting and optimizing human resources information systems to boost operational efficiency and user experience. Demonstrated success in leading teams to achieve strategic HRIS solutions that align with business goals. Committed to improving workforce management through collaboration, and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Manager, Workforce Administration - Region Americas
DB Schenker
08.2021 - Current
- Serve as the regional HRIS administrator and SME for HR systems including SuccessFactors Employee Central (EC), Onboarding, and ServiceNow across North America and LATAM, overseeing daily operations, issue resolution, reporting and analysis to drive continuous improvement, strengthen cross-regional process alignment, and enhance data integrity, user experience, and operational efficiency.
- Lead a small regional HRIS team focused on maintaining system integrity and ensuring alignment of HR processes with compliance standards across the region.
- Support end-to-end HR system implementations by driving requirements gathering, functional design validation, UAT execution, training delivery, and hyper-care support across platforms including SuccessFactors Onboarding, ServiceNow HR ticketing, and the USA Truck migration to HRC.
- Collaborate with cross-functional teams including HR, Payroll, Compensation, Benefits, Finance, IT, and regional stakeholders to align system functionality with business needs and regulatory compliance requirements.
- Develop and deliver user-friendly training materials and facilitate intuitive onboarding and refresher training programs that significantly reduce data entry errors and boost user proficiency.
- Provide Tier 2 functional and technical support, conducting root cause analysis and diagnosing complex technical or data-related challenges.
- Establish standards for ticket triage, escalation protocols, and knowledge base documentation to improve support consistency and reduce resolution time.
- Maintain foundation objects in EC, manage imports and mass data changes, monitor and resolve data replication errors; create standard and complex ad-hoc reports to support operational and strategic needs.
- Collaborate with global compliance teams to support routine audits, ensuring adherence to internal policies, regulatory requirements, and data governance standards.
- Act as SME for the Schenker and DSV US migration, driving employee data validation while leading the Records and Retention workstream to ensure accurate archival and a seamless transition of legacy Schenker records through cross-functional collaboration.
- Partnered with global HRIS and IT SME's across EMEA, APAC, and the Americas to align processes, share domain expertise, and streamline workflows during the Connect to People (C2P) global EC initiative; supported strong cross-functional engagement and project momentum up to the point of project cancellation.
- Managed HRIS system updates and maintenance across departments.
- Developed training materials for end-users on HRIS functionalities.
- Led cross-functional teams to implement HRIS improvement initiatives.
- Streamlined employee onboarding processes through automated workflows.
- Analyzed user feedback to refine system features and functionalities.
- Managed user access levels in the HRIS system ensuring appropriate security protocols were followed.
- Performed data entry audits to verify accuracy of information entered into the system.
- Collaborated with other departments in order to identify areas where automation can improve efficiency and reduce manual processes.
- Monitored compliance with federal, state, and local regulations regarding employee records retention policies.
- Conducted training sessions for users on how to utilize various features of the HRIS system.
HRIS & Compensation Analyst
The Maschhoffs, LLC
Carlyle, USA
12.2014 - 07.2021
- Promoted from HR Coordinator to HRIS Coordinator in 2016; Promoted to HRIS & Compensation Analyst in 2018.
- Administrator and SME for HRIS systems including UKG suite, Cornerstone Learning, eFile Cabinet, Success Factors and Salesforce-based safety reporting.
- Oversaw daily operations, maintenance, upgrades, configuration, testing, security, and analysis of HRIS platforms; drove system optimization and process improvements through automation, integrations, workflows, and enhancements.
- Project Lead and Data Validation Champion for ADP to UltiPro HCM migration; supported requirements, testing, reporting, and training.
- Led implementations of Cornerstone Learning and UltiPro Discipline Log, handling requirements, configuration, data conversion, UAT, training, and vendor management.
- Partnered with stakeholders to update learning content using Articulate, converting materials into SCORM-compliant files to ensure compatibility, interactivity, and tracking for seamless LMS integration and effective curriculum management in Cornerstone.
- Provided technical support and root-cause analysis for HRIS issues; managed resolution via Service Now ticketing system.
- Served as escalation point for I-9 compliance; performed monthly and annual audits.
- Prepared and submitted annual EEO-1 reporting.
- Generated routine and ad-hoc reports using UKG BI tools for analytics and audits.
- Prepared and analyzed turnover and retention metrics to identify trends and inform strategic HR decisions.
- Collaborated with HR, Payroll, IT, Benefits, and Operations to align system solutions with business goals.
- Developed compensation strategy and guidelines to support equitable pay and Total Rewards alignment.
- Conducted market analysis and equity reviews for individual roles and departments.
- Administered Total Rewards program including employee recognition, service awards, and bonus programs.
- Maintained data integrity through audits and queries; led cleanup efforts as needed.
- Trained HR and end users on systems and processes; create training materials and compliance guidelines.
- Carlyle, IL
Payroll & HR Administrator
Continental Energy Services
Patoka, USA
12.2007 - 12.2014
- System Administrator for ADP Workforce Now HR and payroll; employee on-boarding and off-boarding.
- Processed payroll for pipeline union and non-union in ADP and ERP system; remitted all weekly and monthly payroll reporting for both union and non-union divisions.
- Managed integration and data import between ERP time keeping and ADP payroll.
- Processed and remitted weekly and monthly union benefits; reported weekly and monthly HR metrics for union and non-union companies.
- Built strong multi-state union relationships through clear communication and consistent enforcement of collective bargaining agreements.
- Assisted HR Director with non-union benefits including reporting, open enrollment, and 401K administration.
Education
Music Education -
Southern Illinois University Edwardsville
Edwardsville, ILPsychology -
Kaskaskia College
Centralia, ILSkills
- HRIS administration and implementation
- Data analytics and integrity
- Continuous Process improvement
- User Acceptance Testing
- User training and development
- Regualtory compliance knowledge and auditing
- Cross-functional collaboration
- System integrations
- Problem solving and issue resolution
- Job analysis and benchmarking
- Compensation and salary analysis
- Team leadership
- Operational efficiency
- Performance management
- Excellent written and verbal communucation
- Attention to detail
- MS Excel
- BI Reporting
Timeline
Manager, Workforce Administration - Region Americas
DB Schenker
08.2021 - Current
HRIS & Compensation Analyst
The Maschhoffs, LLC
12.2014 - 07.2021
Payroll & HR Administrator
Continental Energy Services
12.2007 - 12.2014
Music Education -
Southern Illinois University Edwardsville
Psychology -
Kaskaskia College