BETH CARROLL
Fletcher,NC
Summary
Proven sales leader with a history of enhancing client satisfaction and engagement at RH. Achieved consistent revenue growth through strategic outreach and effective team leadership. Proficient in employee interviewing, training, and optimizing sales processes to foster a results-driven environment.
Overview
2026
2026
years of professional experience
Work History
Outlet Sales Lead
RH
Asheville, North Carolina
2020 - Current
- Achieved monthly sales targets by leading a high-performing sales team and nurturing client relationships.
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Managed cash register operations using POS system and processed sales and returns.
- Conducted performance reviews, offering feedback to elevate team effectiveness.
- Maintained attractive merchandise displays to maximize purchase potential and engagement.
- Developed innovative sales strategies that significantly increased revenue streams.
- Trained new employees on effective sales techniques and company procedures.
- Monitored sales floor to assist customers actively and ensure adequate stock availability.
Business Proprietor
Hilton Head Home Solutions
Hilton Head Island, USA
2016 - 2020
- Launched business to assist homeowners with home and office organization and transitional moving needs.
- Coordinated all moving details, including donations, consigners, movers, and documentation.
- Prepared properties for sale through effective home staging practices.
- Organized residential and commercial spaces for improved functionality.
- Oversaw project timelines and managed client communications efficiently.
- Developed strategic marketing initiatives to attract new clientele consistently.
- Evaluated property conditions to accurately recommend suitable services.
- Maintained strong client relationships by delivering exceptional customer service.
STORE MANAGER, ASSISTANT BUYER
Bloomers
Hilton Head Island, USA
1989 - 1992
- Oversaw daily store operations, ensuring smooth workflow and customer satisfaction.
- Maintained high standards of friendly and professional customer service.
- Developed marketing strategies to expand customer base and increase sales projections.
- Conducted market research to produce vendor projections for goods and accessories.
- Performed assistant buyer duties in New York, focusing on soft goods and accessories.
- Trained staff on product knowledge and effective customer service techniques.
- Managed inventory through regular audits, ordering, and visual merchandising.
- Coordinated promotional events to boost product visibility and enhance brand engagement.
STORE MANAGER
Excursions, The Mall At Shelter Cove
Hilton Head Island, USA
1987 - 1989
- Supervised daily administrative operations to ensure efficiency and effectiveness.
- Delivered exceptional customer service experiences to enhance client satisfaction.
- Managed banking deposits, reconciliations, and credit card account setups.
- Directed all franchise brand advertising initiatives to maximize visibility.
- Developed weekly and monthly sales projections alongside individual staff objectives.
- Introduced personal closet organization service with exclusive store purchasing benefits.
- Oversaw cash handling procedures to maintain financial integrity and security.
- Conducted regular team meetings to clarify goals and tackle challenges.
Education
Bachelor of Science - Child Development/Family Dynamics
Indiana University Of Pennsylvania
Indiana, PALicensed Realtor -
Real Estate School
Hilton Head Island, SCSkills
- Business development
- Visual merchandising
- Store operations management
- Marketing and advertising
- Inventory management
- Customer relationship management
- POS system expertise
- Personnel management
- Problem-solving skills
- Relationship building
- Multitasking skills
- Floor operations oversight
- Sales supervision
- Objection handling strategies
- Client engagement
- Effective communication skills
- Employee training and development
- Sales process optimization
- Team leadership
Timeline
Outlet Sales Lead
RH
2020 - Current
Business Proprietor
Hilton Head Home Solutions
2016 - 2020
STORE MANAGER, ASSISTANT BUYER
Bloomers
1989 - 1992
STORE MANAGER
Excursions, The Mall At Shelter Cove
1987 - 1989
Bachelor of Science - Child Development/Family Dynamics
Indiana University Of Pennsylvania
Licensed Realtor -
Real Estate School