Beth Champagne

• Maintained compliance with company standards, regulatory requirements and quality goals.
• Evaluated training needs and developed appropriate class offerings.
• Scheduled and taught in class and online courses to increase learning opportunities.
• Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
• Coached and mentor junior training staff on correct procedures and optimization strategies.
• Developed individualized training plans to achieve staff readiness.
• Monitored and reported trainee progress, introducing new learning tools to address individual needs.
• Supported productivity increase and business growth through new hire training and mentoring.
• Tracked attendance and evaluated progress for assigned trainees.
• Analyzed team performance and identified opportunities for additional training.
• Assessed skill gaps for employees and developed training courses to meet identified needs.

Managed Scheduling and training of over 800 new hired employees.
• Conduct New Hire Interviews
• Conduct certification testing on all above new hires. Manage and evaluate skill performance on screening duties and on working screening equipment.
• Managed and scheduled all require training for 1000 plus officers requiring return to duty training.
• Serve as a Lead providing advice and guidance to junior staff members on complex Scheduling issues.
• Reviews work of junior staff members for accuracy and completeness of assignments.
• Participate in scheduling, of classes/curriculum pushed out to the field by OTWE. These include NHTP classes, equipment certifications and National Training Plan components. Collaborate with Screening Operations to ensure training schedules are de conflicted with operational needs.
• Participate in scheduling the Annual Proficiency Review recertification cycle assessments. This includes scheduling OSARP Annual Assessments (OAA) TIER I-III remediation’s for Newark Liberty International Airport.
• Enter training schedules in KRONOS database.
• Train staff to make KRONOS entries for scheduled training and programs at Newark Liberty International Airport.
• Provide advanced computer assistance in KRONOS for all scheduled Training events
• Prepares complex and sensitive correspondence about Training and Scheduling
• Assist the Training Manager with scheduling of Training Instructors for classroom deliveries. Create Training Instructor schedules based on the National Training Plan and OTWE training requirements.
• Act as a lead for other Scheduling support staff to coordinate multiple assignments for the purpose of planning and scheduling the Training Calendar at Newark Liberty International Airport.
• Schedule meetings including analyses of agenda items and proposing recommendations for various programs.

Communicate with team members, managers, supervisors and officers.
* Excellent Oral Communication skills.
* Administer Practical Skills Evaluations (PSE).
* Maintain Inventory for PSE equipment.
* Conduct daily inventory of Simulated Explosive Prohibited Items and Simulated Weapons.
*Procure new equipment as current inventory became damaged.
* Provided Oral and Written feedback.
* Conducted audits on live checkpoints, as well as on Standard Operating Procedurals (SOP) books and logs.
* Maintain accurate records of officers annual testing results. Securing and safe guarding these PII and SII results for the current fiscal year. Storing and managing these APR results in the officers personal training folder and disposing of any records no longer needed after the fiscal year ended.
* Mentored Adults on perfecting their procedures to align with the current SOP. Developing a performance improvement plan for the officer to follow in order to bring their performance up to acceptable procedures.
* I notified Supervisors and Managers of any deficiency observed.
* Prepared a variety of written documentations i.e., feedback reports, reports to manage and supervisor with deficiency trends
* Utilizes different computer software program to manage and create reports
* Participate in scheduling the Annual Proficiency Review recertification cycle assessments. This includes scheduling PSEs/IMAs/OMAs/BDO JKTs.
* Make testing results entries in the On Line Learning Center (OLC) database.