Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Clinical Research Associate/Recruiter
University of Kentucky
Lexington, KY
09.2020 - Current
Recruit and select participants for various research studies
Review pre-screening surveys, separate based on enrollment groups
Interact with sponsors, CROs, investigators, vendors and subcontractors as needed.
Maintain strict confidentiality to keep personal information and collected data private.
Adhere to good clinical practices, operating procedures and regulatory requirements.
Participate in internal audits related to clinical research operations processes.
Schedule and confirm appointments.
Transaction Processing Associate
Conduent
Lexington, KY
04.2018 - 12.2019
Processed health insurance claims for Horizon Blue Cross Blue Shield members, both provider and subscriber submitted
Received, processed and ensured document classification and elements are completed and transmitted to clients
Quickly and efficiently learned over 5 different lines of business
Acted as back-up to Quality Manager, answering processing questions for team members whenever needed
Trained new and also current employees on new lines of work
Reviewed employees work before being submitted to client, correcting and coaching when necessary
Consistently received 100% accuracy on monthly quality reviews
Branch Manager/Staffing Consultant
Express Employment Professionals
Simpsonville, KY
02.2014 - 07.2017
Business development for active, inactive and prospective clients
Partnered with local companies and acted as an extension of their recruiting efforts
Processed payroll for 200+ temporary associates as well as internal staff
Recruited, reviewed resumes and identified candidates based on qualifications desired by specific client for both temporary and direct hire openings
Produced weekly reports that monitored attendance and hours worked for every employee