Beth Cody
Denver,CO
Summary
Dynamic professional with extensive experience in client-focused, service-oriented environments, adept at applying critical thinking to tackle complex problems. Possesses advanced technological skills in software and hardware implementation, complemented by a strong command of the MS Office Suite and Workday financial processes and reports. Demonstrates a proven ability to quickly acquire and effectively apply new knowledge-based skills. Committed to delivering exceptional results while enhancing operational efficiency and client satisfaction.
Overview
13
13
years of professional experience
Work History
Staff Assistant
City and County of Denver
08.2021 - 08.2025
- Supported Citywide Operations for Athletic Fields, Mower Shop and Trails operations through purchases, budget management, task tracking, and office management.
- Submitted purchase order requests in accordance with Denver’s Revised Municipal Code, Fiscal Accountability Rules and the departments Policies and Procedures.
- Submitted invoices for payment in accordance with the Fiscal Accountability Rules.
- Worked with internal agencies and outside vendors for financial and purchasing purposes.
- Balanced budgets for multiple cost centers using Workday financial reports such as expense, obligations, and budget to actual.
- Tracked daily hours and tasks in accordance with Parks and Recreations Policies and Procedures.
- Maintained inventory standards for office and janitorial supplies for the site.
- Ensured that the site was compliant with the City’s Record Retention Schedule and proper record disposal guidelines.
Purchasing Technician
City and County of Denver
10.2019 - 08.2021
- Reviewed requisitions and issued purchase orders in accordance with Denver’s Revised Municipal Code, Fiscal Accountability Rules and the departments Policies and Procedures.
- Identified requisitions that require Unauthorized Purchase Letters and Bid Exception Letters.
- Ensured that Master Purchase Orders and Executed Contracts are cited correctly.
- Researched Cooperative Agreements and ensure they are cited correctly.
- Educated Agencies on purchasing process as it relates to Denver’s Revised Municipal Code and Fiscal Accountability Rules.
- Worked with various Agencies such as Prevailing Wage, Technical Services, and the City Attorney’s Office to verify purchases comply with City policies.
- Assisted with Master Purchase Order contract renewals by compiling Spend Analysis, conducting Agency Surveys, and preparing Renewal Documents.
- Contributed to Procedure Manual updates by reviewing, revising, writing, and editing documents.
- Assisted with General Services health and wellness goals by promoting the Vitality, Employee Assistance Program and My Secure Advantage benefits.
Park Utilities Administrative Assistant
City and County of Denver
02.2019 - 10.2019
- Reviewed utility locate requests and inspection documents as they pertain to park interests.
- Answered all Tier I and Tier II locate requests for the inspections department.
- Analyzed maps, GIS layers and related documents to determine appropriate course of action.
- Distributed appropriate forms and provide necessary information to various park departments and outside agencies.
- Worked cooperatively with stakeholders, internal and external customers.
- Logged a variety of information and ensure accuracy of data entry.
- Generated diverse business reports for upper management’s review.
Supervisor, End User Analyst
SCL Health
04.2018 - 08.2018
- Oversaw all troubleshooting, hardware, and software technical requests for Platte Valley hospital.
- Oversaw daily and on-call work schedules, approved associate timecards, equipment ordering, inventory tracking and report, and HR personnel issues. Assisted management with interviewing, hiring, and performance feedback of associates. Monitored productivity and quality standards
- Monitored and handled troubleshooting of systems, dispatching to appropriate resource if unable to correct issue. Troubleshooted all PC and Printer based issues and at times utilizing remote software where appropriate. Adequately documented resolution to issues in ticketing software. Maintained and updated policies and procedures for areas of responsibility.
- Kept user base informed of systems changes (software/hardware upgrades, planned down times, system unavailability). Updated support staff regularly on the status of projects, trouble tickets and system changes.
- Supported new systems or new facets of existing systems and kept abreast of technology changes. Participated as the primary agent in the setup and implementation of desktop systems including hardware and software installation, network connectivity, VOIP and analog phone sets/systems installation, and backup systems.
- Managed special projects from beginning to end. Developed work plans, tasks, and time estimates. Planned schedules and prioritized time to complete project tasks and deliverables. Led project team members to complete project tasks, ensuring that a quality product is produced, on time and within budget.
Supervisor, IT Infrastructure
Level 3 Communications
06.2016 - 12.2017
- Oversaw all hardware and software requests for onboarding, offboarding, technical upgrades and PC repair.
- Assigned work to technicians via ticketing system. Monitored support and service request tickets to ensure timely response, resolution and customer satisfaction based on Service Level Agreements.
- Allocated work on technical projects and monitor group’s schedules to ensure optimum efficiency and rapid turnaround.
- Collaborated with the software engineer team to maintain the health of imaging distribution points and ensuring all hardware was patched and updated to meet security protocol.
- Directed the team on matters such as scheduling work, assigning projects and supervising day-to-day activities.
- Assisted with recruiting, training, developing, and evaluating direct reports.
- Oversaw PC warranty repair and disposal of IT equipment. Work with vendor support contacts to resolve issues with desktop computing equipment, printers and software.
- Asset control and reported PC inventory in the configuration center. Tracked and managed physical technology assets.
- Planned and conducted internal audits of IT equipment on a regular basis. Oversaw the organization and inventory of all hardware resources.
- Trained personnel, ensured compliance, and maintained the asset tracking data base.
- Generated reports for upper management on project completion, ticket closures, and inventory distribution.
Lead Configuration Technician
Level 3 Communications
05.2015 - 06.2016
- Managed projects and delegated team tasks for all onboarding, offboarding, technical upgrades and PC repair.
- Recruited, hired, and trained new employees.
- Created and maintained departmental policy and procedural guidelines.
- Managed department performance and met service level agreements.
- Collaborated with other departments to forecast business trends.
- Entrusted with the ordering and auditing of incoming and outgoing hardware inventory.
- Trained personnel, ensure compliance, and maintain the asset tracking data base.
- Generated reports for upper management on project completion, ticket closures, and inventory distribution.
Configuration Technician
Level 3 Communications
04.2012 - 05.2015
- Configured and deployed computers for end users with the company image software.
- Installed additional company software as needed.
- Transferred and restored data from old devices to new.
- Troubleshoot, tested, and repaired new and used technology.
- Assisted remote users with computer setup and questions.
- Data entry into the Asset database.
Education
Emergency Medical Technician - General Studies
St. Louis Community College
Skills
- Government contract management
- Contractual adherence oversight
- Workday financial management
- Workday financial reporting
- Resource allocation management
- Expense tracking and analysis
Timeline
Staff Assistant
City and County of Denver
08.2021 - 08.2025
Purchasing Technician
City and County of Denver
10.2019 - 08.2021
Park Utilities Administrative Assistant
City and County of Denver
02.2019 - 10.2019
Supervisor, End User Analyst
SCL Health
04.2018 - 08.2018
Supervisor, IT Infrastructure
Level 3 Communications
06.2016 - 12.2017
Lead Configuration Technician
Level 3 Communications
05.2015 - 06.2016
Configuration Technician
Level 3 Communications
04.2012 - 05.2015
Emergency Medical Technician - General Studies
St. Louis Community College
Similar Profiles
David BinghamDavid Bingham
Police Lieutenant at City And County Of Denver, Denver Police Dept.Police Lieutenant at City And County Of Denver, Denver Police Dept.
ALEXANDRA NANCEALEXANDRA NANCE
Judicial Assistant I at City and County of Denver, Denver Police DepartmentJudicial Assistant I at City and County of Denver, Denver Police Department
Marquise JonesMarquise Jones
Facilities Maintenance Technician at City and County of Denver-Denver International AirportFacilities Maintenance Technician at City and County of Denver-Denver International Airport
Andrew LatsonAndrew Latson
Recreation Supervisor at City And County Of Denver Parks And RecreationRecreation Supervisor at City And County Of Denver Parks And Recreation
Lily NoteboomLily Noteboom
Intermediate Research Services Professional at CU AnschutzIntermediate Research Services Professional at CU Anschutz