Beth Conerly
Hallstead,PA
Summary
Compassionate and adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Analytical and strategic, excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations. Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building and prioritization. Service-focused Healthcare professional offering excellent patient-care and charting skills. Talented at attending to patients in diverse healthcare settings. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker.
Overview
3
3
years of professional experience
Work History
Housekeeper/Front Desk
Quality Inn & Suites
Binghamton, NY
06.2021 - Current
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
- Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Reported damages, maintenance problems, safety issues and potential hazards to management.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
- Gathered dirty laundry in [Number] rooms to arrange for pickup to laundromat.
- Assisted guests by providing detailed information and resolving complaints, boosting guest satisfaction scores [Number]%.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
CNA
Vestal Nursing & Rehabilitation Services
Vestal, NY
05.2017 - 05.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Obtained client medical history, medication information, symptoms and allergies.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Maintained best-in-class standards for individualized care in [Number]-bed unit by continuously checking in with patients and families and quickly providing care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Checked supply availability and laid out instruments for [Type] patient rooms.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Worked with [Job title] to complete [Number] [Type] and [Type] daily treatments.
- Assisted coworkers in switch from [Software] to [Software] and completed subsequent training sessions in [Number] days.
Education
Associate of Applied Science - Medical Coding/Billing/Reimbursement Specialist
Elmira Business Institute
Vestal, NY07.2015
High School Diploma -
Montrose Jr/Sr HS
Montrose, PA06.2006
Skills
- CDC Sanitation Guidelines
- Guest Service and Support
- COVID-19 Safety Procedures
- Hardware Knowledge
- Front Desk Operations
- Food Preparation
- Ventilation Systems
- Team Support and Collaboration
- Computer Engineering
- Customer Needs Assessments
- Electronic Communication
- Handling Procedures
- Health Standards Compliance
Timeline
Housekeeper/Front Desk
Quality Inn & Suites
06.2021 - Current
CNA
Vestal Nursing & Rehabilitation Services
05.2017 - 05.2019
Associate of Applied Science - Medical Coding/Billing/Reimbursement Specialist
Elmira Business Institute
High School Diploma -
Montrose Jr/Sr HS
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