Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Dahlke

Roseville,MN

Summary

Seasoned leader with extensive marketing experience across websites, apps, and retail locations. Focused on brand growth and customer acquisition. My brand management expertise includes developing comprehensive digital and brand strategies. I excel in campaign management and analytics, driving measurable results through effective planning, execution, and ROI tracking. My superpower is developing and integrating interactive in-store displays, enhancing customer interaction and loyalty.

Overview

18
18
years of professional experience

Work History

Senior Manager, Design Enablement Store Experience

Best Buy
05.2021 - Current
  • Spearheading transformational projects across Creative Services, Technology, and Store Design teams.
  • Produce compelling print and digital customer experiences through strategic design.
  • Craft creative briefs ensuring clear direction and campaign/brand consistency.
  • Devise brand-compliant and customer-centric strategies leveraging customer insights and sales data.
  • Partner with Consumer Insights, Customer Experience, and Business Marketing teams to forecast and meet future customer needs, boosting experience and sales.

I have actively participated in various committees and volunteer work at Best Buy, showcasing my dedication to a positive work environment and company values.

  • Taxonomy & Metadata Governance Committee: Established and maintained data standards.
  • Generative AI Policy Committee: Advising on ethical and responsible AI practices.
  • Racial Equity Leadership Immersion Graduate: Championing diversity and inclusion initiatives.
  • Enterprise Inclusion & Diversity Steering Committee Ambassador: Promoting an inclusive culture and driving diversity efforts.
  • Best Prep High School Mentor and Mock Interview Panelist: Mentoring and preparing students for future careers.

Digital Marketing Director

Mall of America
01.2018 - 10.2020
  • Directed digital marketing channel strategy, tactical execution, and analysis for SEO, paid social, affiliate marketing, and CRM.
  • Created solution-based execution plans to achieve business goals based on Google Analytics, Sales Force, and internal reporting data.
  • Oversaw digital content creation to drive value and ensure integrated campaign success.

Success Examples:

  • Redesigned MallofAmerica.com to optimize UX, increase time-on-site by 15%, and enable single sign-on.
  • Championed the implementation of an online project management tool, increasing team productivity and reducing guest-facing errors.
  • Conceptualized and managed MOA's 2019 Holiday and Fall Fashion video/ photoshoots. Increasing campaign engagement by more than 20% YOY and reducing production spend by 33%.

Creative Services Director

Gander Outdoors
11.2015 - 01.2018
  • Managed print and digital production for circulars and direct mail, overseeing design, photoshoots and online integration.
  • Streamlined marketing roles, monitored budgets, and optimized packaging to reduce costs and increase sales.
  • Evaluated consumer preferences and market trends to enhance campaigns and increase brand exposure.

Marketing Program Manager, Creative Operations

Best Buy
07.2015 - 11.2015
  • Led product enhancements for the digital ecosystem and paid media, optimizing user experience and increasing engagement.
  • Established timing and budget guidelines for daily operations of digital projects, ensuring efficiency and cost-effectiveness.
  • Oversaw creative teams to generate dynamic marketing content and communication tools for promotional campaigns, driving brand awareness and customer acquisition.

Ecommerce Manager

Best Buy
06.2013 - 07.2015
  • Managed the creation of online marketing content including copy, photography, videos, and graphics to enhance customer engagement.
  • Collaborated with SEO, A/B testing, digital insights, and UX teams to optimize customer-facing experiences.
  • Implemented agile work approach with user stories, iterative development sprints, and detailed guest personas.

Creative Services Manager

Caribou Coffee
07.2011 - 06.2013
  • Managed end-to-end marketing campaigns, from defining scope to successful launch.
  • Led market research initiatives to identify branding opportunities and maintain customer loyalty.
  • Oversaw in-house creative team to produce dynamic marketing content for promotional campaigns.
  • Managed digital media asset creation for optimal brand representation.

Digital Media Producer

Riley Hayes
03.2010 - 07.2011
  • Produced radio spots, TV commercials, corporate videos, and media assets for Fortune 500 brands.
  • Managed project budgets and production costs to ensure efficient operations.
  • Led initiatives to enhance customer service satisfaction through best practices implementation.

Digital Project Manager

Vetta-Zelo
01.2007 - 03.2010
  • Managed all phases of systems development life cycle (SDLC) at Vetta-Zelo, including analysis, design, development, testing, and support.
  • Developed project workflows aligning with product requirements and SEO techniques for client website development.
  • Collected user feedback for iterative improvements, enhancing site structure and content.

Education

Bachelor of Arts - Communications And Media Studies

University of Northwestern
Saint Paul, MN
05.1992

Skills

  • Operations planning
  • Process improvement
  • Digital storytelling
  • Data analytics
  • Mobile marketing
  • E-commerce strategy
  • Gamification strategies
  • Data insight management
  • Affiliate marketing

Timeline

Senior Manager, Design Enablement Store Experience

Best Buy
05.2021 - Current

Digital Marketing Director

Mall of America
01.2018 - 10.2020

Creative Services Director

Gander Outdoors
11.2015 - 01.2018

Marketing Program Manager, Creative Operations

Best Buy
07.2015 - 11.2015

Ecommerce Manager

Best Buy
06.2013 - 07.2015

Creative Services Manager

Caribou Coffee
07.2011 - 06.2013

Digital Media Producer

Riley Hayes
03.2010 - 07.2011

Digital Project Manager

Vetta-Zelo
01.2007 - 03.2010

Bachelor of Arts - Communications And Media Studies

University of Northwestern
Beth Dahlke