Beth Daniel

• Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
• Trained and developed warehouse staff on safety measures.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
• Checked packages and merchandise for damage and notified vendors.

Verified patient Insurance eligibility, submit prior authorizations using the individual insurance websites, fax and phone. Faxed required clinical information to the insurance companies to determine authorization status. Working with ICD 10 coding, procedure codes and medical terminology. proficient with the epic system at Wheaton

• Worked with outside entities to resolve issues with billing, claims and payments.
• Monitored flags and resolved urgent items with accuracy and efficiency.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.

• Assisted with processing patient admissions, transfers and discharges.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Assembled and maintained patient medical records and other documents related to patient care.
• Responded to patient call lights to expedite appropriate follow-through.
• Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
• Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.

Provided clerical support to patient access department by running daily reports, fax reports, purge reports distribute reports to associates , filed reports check department mail, answer phones and distribute work to associates.