Beth Derlega
Fairfield,CT
Summary
Dynamic human resources talent management professional with expertise in designing leadership development programs and career progression frameworks to cultivate a high-performing workforce. Proven track record in driving employee engagement initiatives and fostering a positive organizational culture. Strong communicator and relationship builder with proficiency in human resource functions including recruitment, training, and compliance management. Strategic thinker adept at developing and implementing impactful strategies to enhance business operations and drive growth. Experienced in data analysis and collaboration, with a keen focus on continuous improvement and organizational effectiveness.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Human Resources Talent & Culture Program Manager
HomeServe USA
01.2016 - Current
- Run the annual performance review processes including talent review and succession to help employees understand their progress towards goals and how to overcome gaps of knowledge to achieve career aspirations.
- Create and implement strategies that capture and translate employee feedback into insights that positively impact the culture and business outcomes.
- Run the yearly President’s Award program which incentivizes employees for strong business achievements.
- Manage cross-functional teams for successful project completion within deadlines and budgets.
- Improve program efficiency by streamlining processes and implementing time-saving solutions, fostering a culture of continuous improvement.
- Plan and manage event budgets.
Human Resources Compliance & Program Manager
HomeServe USA
11.2021 - 07.2023
- Facilitated workshops and conducted one-on-one training to educate colleagues on upcoming compliance items, including internal audits, and law changes.
- Reduce company risk through improved compliance results and communication governance.
- Evaluated existing policies periodically against industry trends and compliance requirements ensuring adherence with applicable federal, state, and local laws in over 20 states.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Designed and managed high profile, high impact, company-wide performance management lifecycle, which includes talent review, succession planning, and reporting.
- COVID-19 subject matter expert responsible for communication and coordination of all regulatory changes to employees.
Human Resources Business Partner, Senior Manager
HomeServe USA
12.2017 - 11.2021
- Served as a link between management and employees by handling questions, interpreting and administering policies, and resolving work-related problems to foster a positive environment.
- Reduced involuntary turnover rates by creating a robust onboarding program that increased new hire satisfaction and manager proficiency.
- Drove engagement metrics by identifying employee engagement needs by running survey database, including training peers on how to deliver and create plans by client groups.
- Developed, managed, and facilitated leadership and professional development programs focused on filling gaps in knowledge and building upon strengths.
- Maintained, organized, and audited companywide job descriptions to ensure fair and consistent EEO and FLSA classification standards.
- Designed and implemented the performance management process while delivering it to my client groups.
- Collaborated with senior leaders to run the annual and talent review process, which focused on succession planning, HiPo employees and job changes.
- Ran the yearly President’s Award program which incentivizes employees for strong business achievements.
Coached managers on effective employee relations strategies to address workplace conflicts proactively. - Managed complex employee relations issues to promote a healthy workplace culture.
Human Resource Manager Marketing (Temporary)
Macy’s Inc.
12.2015 - 07.2016
- Provided proactive employee relations support to client groups, which included creating gap assessment processes and training to fill performance gaps.
- Enhanced employee satisfaction by implementing innovative HR policies and programs.
- Advised executive leadership on critical HR matters impacting business performance, providing expert guidance on best practices and compliance requirements.
Regional Human Resource Business Partner
Superior Plus Energy Services
01.2015 - 12.2015
- Conducted quarterly training courses on various topics including benefits, safety, diversity and companywide engagement survey results
- Advised and counseled leaders on employee relations issues, warnings, terminations, and policy interpretation resulting in an 8% reduction of involuntary terminations.
- Revamped antiquated new hire and medical leave processes by leveraging technology and creating standard operating procedures.
Human Resources Generalist Manager
HVHC Inc.
01.2013 - 01.2015
- Streamlined HR processes for improved efficiency and reduced operational costs of over three hours per week.
- Developed strategic recruitment plans to attract top talent, resulting in a diverse and highly qualified workforce.
Human Resources & Training
Macy’s Inc.
01.2004 - 01.2013
- Spearheaded and ran performance management process for 800+ store teams nationwide.
- Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
- Streamlined recruitment process for faster hiring and reduced turnover rates.
- Increased efficiency in HR processes by automating manual tasks and implementing new technology solutions.
- Managed successful workforce planning initiatives to align with company growth and goals.
- Collaborated with subject matter experts to develop customized, role-specific curriculum for various departments within the region.
Education
Bachelor of Applied Science -
Fashion Institute of Technology, State University of New York
Skills
- Project Management
- Training and Development
- Data Collection & Research
- Budgeting and Resource Management
- Event Planning and Execution
- HR Policies Implementation
- Internal Communications
- Conducting employee surveys
- Talent management
- Problem-Solving
- Detail Oriented
- Performance Management Systems
Certification
- Society of Human Resources Management (SHRM-CP)
- HR Certification Institute (PHR)
Accomplishments
Distinguished recipient of four performance accolade recognition awards.
Timeline
Human Resources Compliance & Program Manager
HomeServe USA
11.2021 - 07.2023
Human Resources Business Partner, Senior Manager
HomeServe USA
12.2017 - 11.2021
Human Resources Talent & Culture Program Manager
HomeServe USA
01.2016 - Current
Human Resource Manager Marketing (Temporary)
Macy’s Inc.
12.2015 - 07.2016
Regional Human Resource Business Partner
Superior Plus Energy Services
01.2015 - 12.2015
Human Resources Generalist Manager
HVHC Inc.
01.2013 - 01.2015
Human Resources & Training
Macy’s Inc.
01.2004 - 01.2013
Bachelor of Applied Science -
Fashion Institute of Technology, State University of New York
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