Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Software
Interests
Timeline
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Elizabeth DiGennaro

Elizabeth DiGennaro

Strategic Marketing & Communications
Newark,DE

Summary

Account Director driven to increase sales in established accounts while reaching out to new potential clients. Detail oriented with exceptional communications and project management skills. Market expertise in financial, automotive, healthcare, packaged goods and the airline industries. Results-driven professional with comprehensive experience in strategic account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.

Overview

25
25
years of professional experience
4
4
years of post-secondary education

Work History

Principal, Communications

Discover Finacial Services
03.2019 - Current

• Led internal communications strategy and execution, driving initiatives to enhance employee engagement and reinforce company culture across a diverse, on site, hybrid, and remote workforce.
• Developed and launched the “Motivational Monday” campaign, resulting in a 70% increase in employee interactions on the company's social media platform within three months.
• Conceptualized and managed “Love Wins,” a multi-channel campaign that achieved the highest employee engagement index in the organization's history and was recognized as a finalist for the prestigious Ragan Award for Internal Communications Campaign of the Year.
• Utilized digital marketing expertise and analytics to optimize campaign performance, consistently leveraging A/B split testing to increasing open and click-through rates, maintaining a 65% open rate for email.
• Demonstrated strong team leadership and effective budget management to deliver impactful communications initiatives, including company-wide NHL sweepstakes designed to promote employee engagement.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Senior Campaign Manager

New Castle County Executive
06.2024 - 01.2025
  • Led the internal campaign team that successfully elected the current New Castle County Executive, overseeing branding strategy, communications timing and execution, and providing effective leadership and direction to over twenty team members throughout the campaign.
  • Analyzed campaign performance using analytics tools, optimizing strategies for improved engagement.
  • Managed relationships with external vendors and stakeholders to ensure seamless campaign execution.
  • Directed budget allocation for multiple campaigns, ensuring alignment with organizational goals.

Director Marketing & New Business Development

Tipton Communications
03.2018 - 03.2019
  • Led launch of new agency website and collaborated with internal creative team to develop print, digital, and trade show communications platform to strategic position the agency as a leader in healthcare communications.
  • Responsible for leading internal account team and served as key decision maker, along with creative director.
  • Coordinated agency team and multiple new business projects simultaneously, and managed freelance staff, external print and digital vendor relationships.
  • Developed and implemented strategic initiatives to enhance operational efficiency across multiple departments.
  • Led cross-functional teams to drive process improvements and foster collaboration among stakeholders.
  • Oversaw budget management and resource allocation to align with organizational goals and priorities.
  • Analyzed market trends and competitive landscape to inform strategic planning and decision-making processes.

Account Manager

AAA Mid-Atlantic
Wilmington, DE
08.2013 - 02.2018
  • Oversaw an annual marketing budget exceeding $5M, leading high-value negotiations to achieve key business objectives.
  • Ensured brand relevance and message consistency by continuously optimizing branding initiatives across all retail locations. Partnered with the distribution marketing team to launch over 15 new stores annually; organized store events and directed public relations, vendor management, and partnership initiatives with local politicians and senior business leaders.
  • Planned and executed the $50K grand opening of the company's second AAA Auto Wash in Cincinnati, Ohio, resulting in the acquisition of over 100 new memberships within 24 hours.
  • Managed 30–60 concurrent projects weekly, collaborating with up to 30 team members and supervising up to 10 indirect reports.

Journalism and English Teacher

Colonial School District
07.2004 - 06.2013
  • Recognized teacher responsible for delivering effective instruction and graduating 180 students annually, selected by Superintendent to serve as school representative and present at the annual leadership forum.
  • Reduced disciplinary referrals 50% by proposing and implementing a district-wide technology utilization management strategy – approved by the Superintendent and still in use today.
  • Leveraged technical skills and knowledge to create, build, and maintain, classroom website.
  • Developed and implemented engaging lesson plans aligned with curriculum standards.
  • Fostered a positive classroom environment promoting student participation and collaboration.
  • Utilized diverse assessment tools to evaluate student progress and adapt instructional strategies.
  • Mentored new teachers, providing guidance on curriculum development and classroom management techniques.

Education

Master of Science - Education

DePaul University
Chicago, IL
07.2003 - 06.2004

Bachelor of Science - Journalism, English

Ohio University
Athens, OH
08.1989 - 06.1992

Skills

  • Market trend analysis
  • Powerful negotiator
  • Business development
  • Sales forecasting
  • Strategic marketing
  • Market analysis
  • Budgeting
  • Critical thinking
  • Organizational skills
  • Decisive decision-maker
  • Enthusiastic yet professional demeanor
  • Detail-oriented data analysis
  • Friendly, positive attitude
  • Team player
  • Problem-solver
  • Time management expert
  • Attentive to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Strong multitasking abilities
  • Creative Storyteller
  • Passionate approach to my work

Accomplishments

Senior Account Director – Marketing, Product Development & Sales
Seven Worldwide, Chicago, IL

Negotiated strategic partnership with Seven Worldwide to conduct extensive marketing and consumer research that drove the launch of Kellogg’s Tiger Breaks cereal bars.

Account Director – Advertising, Marketing & Communications
FCB Agency, Chicago, IL

Launched Boca product line for Kraft Foods and conducted extensive consumer research. Leveraged learnings to influence product positioning, packaging, and advertising campaign developed to sell the various product line offerings.

Account Supervisor – Advertising, Marketing & Communications
Leo Burnett Agency, Chicago, IL

Spearheaded the creation of Super Bowl commercial and gained buy-in from General Motors’ key decision makers.

Collaborated closely with integrated team that repositioned Kellogg’s Snap, Crackle, and Pop icons in competitive packaged goods marketplace.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

To be able to look back upon one’s life in satisfaction, is to live twice.
Kahlil Gibran

Software

Microsoft Word

Microsoft Teams

Powerpoint

Adobe Photoshop

Microsoft Excel

Viva Engage

Poppulo

Interests

Writing, Poetry, Prose

Painting & Drawing

Working Out/Lifting

Baseball Mom

Philanthropy

Education & Mentoring

Phillies & Steelers

Learning to Have a Green Thumb

Timeline

Senior Campaign Manager

New Castle County Executive
06.2024 - 01.2025

Principal, Communications

Discover Finacial Services
03.2019 - Current

Director Marketing & New Business Development

Tipton Communications
03.2018 - 03.2019

Account Manager

AAA Mid-Atlantic
08.2013 - 02.2018

Journalism and English Teacher

Colonial School District
07.2004 - 06.2013

Master of Science - Education

DePaul University
07.2003 - 06.2004

Bachelor of Science - Journalism, English

Ohio University
08.1989 - 06.1992
Elizabeth DiGennaroStrategic Marketing & Communications
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