Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Dougherty

Horsham,PA

Summary

Dynamic Lead Dental Assistant with extensive experience, excelling in infection control, sterilization and patient care. (I was put in charge of keeping OSHA regulations up to date). Proven ability to enhance patient comfort and streamline operations, significantly reducing wait times. Skilled in chairside assistance, dental radiography and dental procedures.

Overview

30
30
years of professional experience

Work History

Lead Dental Assistant

Drs. Klein and Dishler
02.1996 - Current
  • Instructed patients on home care guidelines.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Took dental images following strict patient protection rules.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits..
  • Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
  • Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
  • Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
  • In my time there I also acquired front desk experience, such as
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected fees, and payments.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
  • Provided basic technical support for front office equipment, minimizing downtime.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Education

William Tennent High School
Warminster, PA
1993

Radiology Certificate -

Manor College
Jenkintown, PA
1995

Skills

  • Appointment scheduling
  • Infection control proficiency
  • Patient charting
  • Endodontic procedures
  • Equipment sterilization
  • Dental radiography
  • Sterilization techniques
  • Impression taking
  • Diagnostic imaging
  • Scheduling appointments
  • Restorative procedures
  • Dental software proficiency
  • Medical office administration

Timeline

Lead Dental Assistant

Drs. Klein and Dishler
02.1996 - Current

William Tennent High School

Radiology Certificate -

Manor College