Beth Gleason

• Enhanced customer satisfaction through prompt and courteous assistance with waste disposal needs.
• Promoted environmental awareness by educating customers on recycling best practices.
• Removed safety hazards, soiled items, and trash from customer areas.
• Increased productivity by conducting thorough inspections of incoming loads to ensure compliance with waste acceptance policies.
• Supported continuous improvement initiatives aimed at enhancing overall transfer station performance and environmental impact reduction.
• Collaborated with team members to optimize daily operations and achieve facility objectives.

Assisted officers from multiple agencies in the field by promptly responding to their requests for warrant checks or other essential data via radio communications systems

• Maintained a well-organized filing system, resulting in reduced retrieval times and ease of access to critical information.
• Facilitated accurate statistical reporting by diligently maintaining crime data in accordance with mandatory federal guidelines.
• Provided excellent customer service while assisting citizens with obtaining copies of police reports or answering questions about department procedures.
• Ensured timely dissemination of information to relevant personnel by prioritizing requests for police reports and records.
• Contributed to a positive work environment by maintaining open lines of communication with colleagues, providing constructive feedback, and offering assistance when needed.
• Expedited emergency-response dispatching through prompt verification of incident details from callers before relaying vital information to patrol units.
• Adhered to strict confidentiality requirements when handling sensitive juvenile records and ensuring restricted access to authorized personnel only.
• Collaborated effectively with fellow Records Specialists to ensure seamless coverage during absences or peak workload periods, minimizing disruptions in service quality.
• Assisted detectives with investigations by providing accurate and up-to-date records on suspects, witnesses, and victims.
• Reduced response times to public inquiries by efficiently processing requests for incident reports, background checks, and other relevant documents.
• Streamlined records management processes for increased efficiency.
• Processed public records disclosure from agencies, Attorneys and Citizens in a professional and timely manner.