Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Beth Hannum

121 W Victoria Court, A,Greenville

Summary

Dedicated sales associate known for exceptional customer service and product knowledge. Proven ability to effectively handle inquiries and complaints, contributing to a positive shopping experience and driving sales growth.

Overview

15
15
years of professional experience

Work History

Sales Associate

Simply Divine Oil and Wine
Greenville, NC
10.2023 - Current
  • Assisted customers with product selection and inquiries.
  • Maintained organized merchandise displays on the sales floor.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to enhance customer service experience.
  • Participated in inventory management and stock replenishment tasks.
  • Educated customers about promotions and loyalty programs.
  • Handled customer complaints professionally to ensure satisfaction.
  • Trained new associates on store policies and procedures.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Nurse Technician

St Luke"s Hospital
Maumee, Ohio
07.2010 - 09.2020
  • Assisted nursing staff with daily patient care tasks and comfort measures.
  • Monitored vital signs and reported changes to registered nurses promptly.
  • Prepared and maintained medical equipment for procedures and examinations.
  • Documented patient information accurately in electronic health records system.
  • Supported patient mobility by assisting with transfers and ambulation.
  • Collaborated with team members to ensure a clean and safe environment.
  • Educated patients on basic health practices during routine interactions.
  • Followed infection control protocols to maintain patient safety standards.
  • Responded quickly to emergency situations in accordance with established protocols.
  • Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
  • Answered call lights promptly to respond to patient needs in a timely manner.
  • Demonstrated excellent customer service skills when interacting with patients, visitors and other healthcare professionals.
  • Assisted nurses with patient care activities such as bathing, dressing and feeding.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Conducted regular rounds throughout the unit to check on patients' comfort level.
  • Observed patients' physical condition and reported changes to nursing staff.
  • Ensured all patient information was kept confidential according to HIPAA regulations.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.

Education

Medical Assistant - Medical

Stautzenberg College
Toledo, OH
07-1986

Skills

  • Customer service
  • Visual merchandising
  • Product knowledge
  • Customer relationship management
  • Sales techniques
  • Employee training
  • Communication skills
  • Problem solving
  • Cash handling
  • Flexible schedule
  • Outgoing personality

Affiliations

  • quilter
  • crafter
  • horseback rider

Timeline

Sales Associate

Simply Divine Oil and Wine
10.2023 - Current

Nurse Technician

St Luke"s Hospital
07.2010 - 09.2020

Medical Assistant - Medical

Stautzenberg College

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