Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Harte

Mechanicsburg,PA

Summary

Dynamic healthcare professional with extensive experience at UPMC, excelling in HIPAA compliance and accurate data entry. Proven ability to enhance patient satisfaction through effective communication and problem-solving. Skilled in insurance verification and medical billing procedures, consistently ensuring compliance and efficiency in charge entry processes. Reliable team player dedicated to improving patient care.


Overview

44
44
years of professional experience

Work History

Charge Entry Specialist

UPMC
09.2014 - 07.2018
  • Assisted in verifying patient information and insurance details for accurate charge entry.
  • Supported the preparation of billing documentation to ensure compliance with regulations.
  • Collaborated with healthcare providers to clarify service codes and descriptions.
  • Utilized electronic health record systems to input and track charge data efficiently.
  • Learned best practices for maintaining confidentiality and data integrity in charge entries.
  • Participated in training sessions to enhance understanding of medical billing processes.
  • Adapted quickly to updates in software tools and coding guidelines for improved accuracy.
  • Engaged in team meetings to discuss challenges and share insights on charge entry workflows.
  • Ensured compliance with billing guidelines by staying current on relevant regulations, policies, and procedures.
  • Maintained strict adherence to HIPAA regulations, protecting patient privacy and ensuring the confidentiality of sensitive information .

Patient Service Representative

UPMC
10.2000 - 09.2014
  • Managed patient inquiries, providing accurate information and resolving issues efficiently.
  • Scheduled appointments and coordinated with healthcare providers to optimize patient flow.
  • Maintained electronic health records, ensuring data accuracy and compliance with regulations.
  • Assisted patients in navigating insurance processes and understanding coverage options.
  • Trained new staff on customer service protocols and system navigation for improved efficiency.
  • Collaborated with multidisciplinary teams to enhance patient experience and streamline services.
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.

Patient Service Representative

Valley Green Family Practice
10.1974 - 09.2000
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
  • Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.

Education

Medical Secretary Certificate - Medical Secretary

Strayer Business College
Baltimore, Maryland
06-1974

Skills

  • HIPAA compliance
  • Accurate data entry
  • Claims processing
  • Insurance verification
  • Healthcare industry
  • Medical coding expertise
  • Medical billing procedures
  • Teamwork
  • Attention to detail
  • Problem-solving abilities

Timeline

Charge Entry Specialist

UPMC
09.2014 - 07.2018

Patient Service Representative

UPMC
10.2000 - 09.2014

Patient Service Representative

Valley Green Family Practice
10.1974 - 09.2000

Medical Secretary Certificate - Medical Secretary

Strayer Business College

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