Beth Hawkins
Clyde,TX
Summary
Motivated and compassionate Lead Direct Support Professional with proven leadership at the Texas Health and Human Services Commission. Skilled in supervising team operations, mentoring staff, and promoting best practices in behavioral support and client care. Successfully implemented individualized service plans and delegated tasks that improved client independence, safety, and well-being. Recognized for strong communication, detailed record-keeping, and fostering a collaborative, high-performing environment that drives positive outcomes for individuals with disabilities.
Overview
10
10
years of professional experience
Work History
Lead Direct Support Professional 3
Texas Health and Human Service Commission
03.2023 - Current
- Supported daily living activities for individuals with disabilities, fostering independence and dignity.
- Implemented individualized care plans, ensuring alignment with client needs and preferences.
- Monitored client progress, documenting changes in behavior and reporting to supervisors.
- Conducted training sessions on safety protocols, enhancing team awareness and compliance.
- Maintained accurate documentation on all aspects of client care to ensure compliance with regulations and facilitate interdisciplinary collaboration.
- Contributed to team success by consistently demonstrating professionalism, responsibility, adaptability, and initiative in the workplace.
- Served as a mentor for new staff members by providing guidance, sharing knowledge, and modeling best practices in direct support.
Lead Direct Support Professional 2
Texas Health and Human Service Commission
06.2022 - 03.2023
- Supervised daily operations to ensure quality support for individuals with disabilities.
- Trained new staff on best practices for providing direct support services.
- Ensured client safety and well-being by diligently monitoring living spaces and proactively addressing potential hazards or concerns.
- Increased staff efficiency through clear communication, collaborative problem-solving, and timely reporting of client progress or issues.
- Promoted a positive environment for clients through compassionate direct support and effective behavior management techniques.
- Oversaw nightly operations at residential facilities while adhering to strict guidelines set forth by regulatory agencies to ensure compliance with industry standards.
- Encouraged client autonomy by guiding the development of decision-making skills and offering support when needed.
Direct Support Professional 1
Texas Health and Human Service Commission
07.2021 - 06.2022
- Assisted individuals with daily living skills, enhancing independence and quality of life.
- Monitored client progress, documenting observations to inform adjustments in care strategies.
- Trained new staff on best practices for client engagement and behavior management techniques.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Team Member
Whataburger
11.2019 - 07.2021
- Collaborated with team members to enhance customer service and improve overall experience.
- Assisted in daily inventory management, ensuring accuracy and availability of products.
- Supported training initiatives for new hires, fostering a culture of teamwork and efficiency.
- Streamlined operational processes, resulting in improved workflow and reduced wait times.
- Maintained cleanliness and organization of workspace, adhering to safety standards consistently.
- Resolved customer inquiries promptly, enhancing satisfaction and loyalty through effective communication.
Private Nanny
Wheeler and Farmer Families
05.2015 - 11.2019
- Developed age-appropriate educational activities to enhance cognitive and social skills.
- Coordinated daily schedules, ensuring timely completion of meals, playtime, and nap routines.
- Monitored child development milestones, providing feedback to parents on progress and areas for improvement.
- Implemented safety protocols in home environment, promoting a secure space for children's exploration and play.
- Cultivated positive relationships with children through interactive play and supportive communication techniques.
- Managed household tasks related to childcare, including meal preparation and laundry duties for children's needs.
Education
Bachelor of Science - Biology
McMurry University
Abilene, TX12-2028
High School Diploma -
Penn Foster High School
Scranton, PA04-2021
Skills
- Behavioral support
- Client advocacy
- Activity planning
- First aid and safety
- Verbal and written communication
- Conflict resolution
- Record keeping
- Multitasking and organization
- Time management
- Progress documentation
Timeline
Lead Direct Support Professional 3
Texas Health and Human Service Commission
03.2023 - Current
Lead Direct Support Professional 2
Texas Health and Human Service Commission
06.2022 - 03.2023
Direct Support Professional 1
Texas Health and Human Service Commission
07.2021 - 06.2022
Team Member
Whataburger
11.2019 - 07.2021
Private Nanny
Wheeler and Farmer Families
05.2015 - 11.2019
Bachelor of Science - Biology
McMurry University
High School Diploma -
Penn Foster High School
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