Beth Hendricks
Grinnell,IA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and strong interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Copper Shores Village - Immanuel
Pleasant Hill, IA
03.2020 - Current
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Monitored incoming emails and responded accordingly in a timely manner.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Greeted visitors warmly upon arrival at the office premises.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Coordinated meeting and work schedules for staff teams and executives.
- Managed daily invoices, reports and proposals.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Took detailed notes in meetings and disseminated information afterward.
Office Manager
Utech Chiropractic Clinic
Grinnell, IA
03.2014 - 05.2020
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Coded and entered daily invoices with in-house accounting software.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening and closing functions to maintain operational standards each day.
Skills
- Office Management
- Business Administration
- Staff Management
- Customer Service
- Administrative Support
- Office Administration
- Professional and mature
- Bookkeeping, AR/AP and Payroll
- Meticulous attention to detail
More Experience...
- 2000 - 2011 Boy Scouts Volunteer/Awards Chairperson, Financial Aide Department - Grinnell College, Farm Manager - Carroll's Pumpkin Farm (Seasonal), Treasurer - Friends Church, Grinnell.
Timeline
Executive Assistant
Copper Shores Village - Immanuel
03.2020 - Current
Office Manager
Utech Chiropractic Clinic
03.2014 - 05.2020
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