Beth Hoffman

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls,email correspondence, and in person.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Enhanced office environment, organizing spaces for better workflow and employee comfort.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

• Advanced understanding of medical office procedures by working front desk at fast-paced podiatry office
• Utilized abilities to multi-task by greeting and scheduling patients, inputting paperwork, and completing administrative duties
• Used and developed understanding of EHR and PM computer programs
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Started and operated a CNC carved sign business

• Developed problem-solving skills, by learning everything from scratch, including running and operating CNC router, designing and starting an Etsy shop, and Instagram marketing
• Used and improved creative abilities by designing signs in Adobe Illustrator, and CNC software
• Honed customer service and communication skills by resolving customer’s requests, and resolving shipping issues or concerns
• Acquired basic bookkeeping skills to keep track of finances.

• Furthered strong background in customer service and communication, by resolving order issues, and managing customer problems
• Developed a proficient understanding of Microsoft Office, and specialized computer software to process orders.