BETH JOHNSON

Provided Executive support to the owner and CEO while also serving as the Business Executive Manager.

• Served as Business Executive Manager for 15 years and supervised all office workflow while organizing and maintaining office supplies, and inventory.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Screened calls and emails and initiated actions to respond to or direct messages.
• Efficiently administered and prepared all expense reports, purchase orders, budgets, and purchase orders each week as asked for by CEO.
• Prepared documents, reports, and presentations for executives and board members using advanced software proficiencies.
• Handled incoming and outgoing mail, emails, and faxes.
• Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.

Twelve years of experience in marketing and leasing multi-family apartments and houses.

• Maintained very positive relationship with tenants in 70 units.
• Handled tenant complaints within 24 hours and appropriately, calling in repairmen and other support services.
• Learned all of State and Local laws including Affordable housing programs.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Maintained original leases and renewal documents in digital and hardcopy format.
• Maintained multiple properties while providing general service to tenants.

• Collaborated with physicians in multiple situations with speed, expertise, and level-headed approaches to provide optimal care.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Worked in Prior Authorization for 2 years. Primary role was to provide timely review of authorization requests. Prepare documentation, perform audits of patient records, and schedule follow-ups.
• Complimented by supervisors for handling difficult situations involving patients and their families.
• Was able to perform triage on incoming patients to determine severity of injuries and illnesses on up to 20 patients per day.

• Partnered with 10 support technicians, 5 nursing staff, and 2 social workers to coordinate services.
• Ensured 100% HIPPA compliance of entire nursing staff through regular education.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Educated 6-7 patients, families, and caregivers per day about conditions and treatments by providing instructions and materials.
• Audited charts as needed and reviewed clinical documents to verify accuracy.