BETH JOHNSON
Sarasota,Florida
Summary
To be an astute learner and the best performer in an organization or school to build an innovative career in your esteemed establishment by using my skills education and significant talents.
Overview
37
37
years of professional experience
1
1
Certification
Work History
At Your Service Captain
Macy’s
02.2022 - Current
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Increased repeat business with personalize attention
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new team members on proper return process and customer service etiquette, fostering a professional atmosphere that impressed guests
- Utilized point of sale technology selling, fulfilling and processing orders
- Maintain an organized friction free work areas
- Completed online pickups, ringing processing- including handling of all payment methods offering option solutions.
- Lead a team in a high volume store to excellent customer experience
DEPARTMENT LEAD
Stein Mart
08.2016 - 08.2020
- Job duties include customer service in all departments
- Competence in receiving operations, finalizing of purchases, cashiering, Endless Aisle and Merchandise Locator
- Knowledge of SIMPROD device/software and visual marketing skills
ASSISTANT TO PROPERTY MANAGER
All-In-One Community Management
10.2004 - 08.2010
- Processed mailings and covenant violation letters
- Followed up with quick report communications to HOA board officers
- Answered inbound telephone calls
- Corresponded with homeowners for architectural approvals and disapprovals
- Performed occasional drive-through neighborhood inspections and all other office tasks
- Covenants Department
SUBSTITUTE TEACHER
Cobb County Schools
08.2003 - 08.2004
- Effectively substitute taught all grades K-8th
- Excellent skills maintaining order, superb improvisation for an absent teacher
- Responsible, punctual, dependable
KINDERGARTEN TEACHER
McEachern Methodist
08.2001 - 08.2003
- Taught introductory reading skills, independence skills, and a love for learning
- Maintained order and discipline
- Communicated with parents and school directors about students' progress evaluations
- Planned the End of School music program, various field trips, and hands on lessons
SIXTH GRADE TEACHER
Holy Trinity
08.1988 - 08.1992
- Taught/managed6th grade classroom with consistent discipline and positive reinforcement
- Prepared interesting creative lesson plans
- Provided a safe loving learning environment
- Motivational and self-esteem skills were taught effectively
- Chaired various school events
Education
Bachelor of Science in Education - undefined
Wright State University
Fairborn, Ohio01.1988
High School Diploma - College Preparatory Schedule
Fairborn Baker High School
Fairborn, Ohio01.1981
Skills
- Skills include management and leadership in all vocations, preparations and organizations for lessons and committees, excellent cash handling experience, data entry
- Proficient in PowerPoint, Keynotes, Word, Tops, and Excel Excellent phone, typing, and computer skills
Certification
- Kennesaw State University May2004 Completed required Computer Technology Certification for Cobb County Educators.
- Cobb County Schools April2004 Completed required coursework for Teaching an Exceptional Child.
- Shoe Certified Expert DSW Shoes Completed assessments and on job performance skills for expertise in the sale of shoes. Certification of achievement in Endless Aisle Modules all sales.
- 63 Hour Real Estate Sales Associate Course Completion date:2021-08-23 All Florida School of Real Estate (Azure Tide Realty Corp)
- Certification - State of Ohio Department of Education, Provisional Elementary Reading (K-12) EXPIRED Issued date:1988-08-23
Timeline
At Your Service Captain
Macy’s
02.2022 - Current
DEPARTMENT LEAD
Stein Mart
08.2016 - 08.2020
ASSISTANT TO PROPERTY MANAGER
All-In-One Community Management
10.2004 - 08.2010
SUBSTITUTE TEACHER
Cobb County Schools
08.2003 - 08.2004
KINDERGARTEN TEACHER
McEachern Methodist
08.2001 - 08.2003
SIXTH GRADE TEACHER
Holy Trinity
08.1988 - 08.1992
Bachelor of Science in Education - undefined
Wright State University
High School Diploma - College Preparatory Schedule
Fairborn Baker High School
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