Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Jones

Blountville,TN

Summary

Eager to learn aptitude for appling new knowledge with skill and efficiency. Experienced order Specialist over 15 years of experience in clerical work. Excellent reputation for solving problems and improving customer satisfaction.

Overview

18
18
years of professional experience

Work History

Breakfast Manager

Pal's
02.2022 - Current
  • Managed daily operations for a smooth-running breakfast shift, resulting in increased guest retention.
  • Ensured compliance with health and safety regulations, maintaining a clean and safe dining environment for guests.
  • Serviced guests with food and beverage requirements.
  • Trained new staff members on restaurant policies, procedures, and customer service standards, contributing to their professional development.

TRR Lead

Home Shopping Network
07.2021 - 02.2022
  • Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
  • Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
  • Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
  • Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.

AOS Clerk

Home Shopping Network
07.2006 - 02.2022
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.

Education

High School Diploma -

Sullivan Central High School
Blountville, TN

Skills

  • Team motivation
  • Food Preparation
  • Scheduling Staff
  • Sanitation Procedures
  • Telephone Etiquette
  • Cash Handling
  • Database entry

Timeline

Breakfast Manager

Pal's
02.2022 - Current

TRR Lead

Home Shopping Network
07.2021 - 02.2022

AOS Clerk

Home Shopping Network
07.2006 - 02.2022

High School Diploma -

Sullivan Central High School

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Beth Jones