Beth Jordan

· Developed and implemented efficient onboarding processes for new hires.

· Coordinated employee training programs to enhance skills and compliance.

· Facilitated performance appraisal processes, supporting management in evaluations.

· Led initiatives to improve employee engagement through targeted surveys and feedback sessions.

· Streamlined recruitment strategies, collaborating with hiring managers to fill positions effectively.

· Maintained human resources information system and kept employee files up to date and accurate.

· Conducted new employee onboarding and provided ongoing orientation training.

· Completed background and reference checks to facilitate hiring and onboarding of employees.

· Completed employee employment verifications and unemployment paperwork prior to hire or termination.

· Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.

· Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.

· Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.

· Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.

· Supported managers in addressing employee concerns, fostering positive workplace relationships.

· Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.

· Facilitated exit interviews, gathering valuable feedback for organizational improvement.

· Facilitated employee relations and resolved conflicts, fostering positive work environment.

· Managed payroll processing, ensuring accuracy and compliance with state and federal regulations.

· Assisted with the termination process.

• Developed and implemented efficient onboarding processes for new hires.
• Coordinated employee training programs to enhance skills and compliance.
• Facilitated performance appraisal processes, supporting management in evaluations.
• Led initiatives to improve employee engagement through targeted surveys and feedback sessions.
• Streamlined recruitment strategies, collaborating with hiring managers to fill positions effectively.
• Maintained human resources information system and kept employee files up to date and accurate.
• Conducted new employee onboarding and provided ongoing orientation training.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
• Coordinated and administered employee health insurance and retirement plans.
• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
• Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
• Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
• Supported managers in addressing employee concerns, fostering positive workplace relationships.
• Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
• Facilitated exit interviews, gathering valuable feedback for organizational improvement.
• Facilitated employee relations and resolved conflicts, fostering positive work environment.
• Managed payroll processing, ensuring accuracy and compliance with state and federal regulations.
• Improved employee onboarding experience, creating welcoming environment for new hires.

• Ensure residential facilities are compliant with safety regulations. Develop staff work schedule. Provide consultation to staff. Oversee staff to ensure job task completion, compliance with documentation requirement, problem solving and effective communication.

• Provide support to consumers with mental illness. Document and observe consumers behaviors in order to create a treatment plan to ensure they receive the proper treatment. Plan and coordinate social activities on and off facility. Provide transportation to appointments and shopping for consumers.

• Greet customers. Answer phones. Receive and process requests for medical records. Schedule client appointments.
• Managed front desk operations, ensuring efficient client check-in.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance client satisfaction.
• Utilized office management software to track appointments, maintain records, and manage inventory efficiently.
• Answered phone promptly and directed incoming calls to correct offices.