Beth Jorgensen

Work History

Veterinary Receptionist

Benarda Veterinary Hospital

09.2021 - 03.2024

Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
Contributed to positive work environment through excellent teamwork and collaboration with staff members.
Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Improved client retention by providing exceptional customer service to pet owners in person and over the phone.

Estate Sales Associate

Arizona Estate Sales

11.2021 - 03.2022

Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Patient Service Representative

Overlake Obstetrics And Gynecology

03.2014 - 08.2018

Patient Service Representative for a busy office of seven doctors, four ARNP's and one Midwife
Front Office lead with duties including patient services such as; checking in patients', answering multiple phone lines, entering demographics, insurance verification, responding to patients' questions or concerns, forwarding information to other facilities for continuity of care, calling patients and scheduling referrals accordingly
Job duties also included; following through to make sure records are available for appointment, entering referrals on spread sheet and sending tasks to appropriate persons, processing medical records, scanning in documents into EMR system and filling ROI requests
Taking on the responsibility of Referral Coordinator with opportunity for advancement.
Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.

Office Administrative Assistant

Neurological Associates Of Washington

06.2007 - 08.2012

Supported busy office of six physicians and physician assistants, providing all aspects of professional administration, including test and appointment scheduling, insurance preauthorization's, and facilitating communication between physicians and patients.
Streamlined office processes by implementing efficient filing and organizational systems.

Health Unit Coordinator

Overlake Hospital Labor and Delivery

04.1999 - 06.2007

Supported busy unit of high volume patients, and physicians, provided all aspects of professional duties, including but not limited to scheduling patients for exams, patient admissions and charges in to database, and facilitating communication between nurses and physicians.

Certified Nursing Assistant

Overlake Hospital Neuro/Rehabilitation

11.1996 - 01.1999

Surgical Rehabilitation Unit
Patient care ie: Ambulation, ADL's, vital signs, assisted in post-surgical care, phlebotomy, daily interaction with patient families, rotation of patients, floated to other units when needed
ICU, CCU, ER, Oncology unit
Caring and Compassionate with patients and families Multi-tasking well organized able to work well under the supervision of an RN
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Assisted patients with daily living activities for enhanced comfort and wellbeing.

Veterinary Receptionist

Critter Doctor

08.2018 - 09.2019

Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
Cared for boarded animals
Administered medication to boarded animals when necessary.

Summary

Overview

Work History

Veterinary Receptionist

Estate Sales Associate

Patient Service Representative

Office Administrative Assistant

Health Unit Coordinator

Certified Nursing Assistant

Veterinary Receptionist

Education

Some College (No Degree) - Nursing Assistant

High school Diploma -

Skills

Timeline

Work Availability

Work Preference

Work Type

Location Preference

Similar Profiles

Karen MunozKaren Munoz

Natalie MitlyngNatalie Mitlyng

ANNA LUTZANNA LUTZ

Kathy BuchananKathy Buchanan

Jedediah Gettman IIJedediah Gettman II