Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Timeline
Generic

Beth Kay Inauen

Moore

Summary

Dedicated Registered Nurse with 7 years of experience in delivering high-quality healthcare to diverse patient populations. Demonstrates strong proficiency in medical care, account management, and customer service, effectively driving positive patient outcomes in high-volume hospital settings. Proven ability to collaborate with nursing teams and medical personnel to ensure comprehensive patient care. Committed to enhancing healthcare delivery through continuous professional development and excellence in practice.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Registered Nurse – Med/Surg

Mercy Hospital
Oklahoma City
07.2023 - Current
  • Evaluate medical needs and administer pre- and post-surgery care to diverse patient populations in a 37-bed hospital unit with a 1:5 ratio, which includes evaluating patient data and symptoms to identify appropriate treatment methods each shift
  • Change dressings, insert catheters, start IV’s, maintain and remove drains
  • Adjust specialized medical equipment as needed and interpret and record measurements
  • Monitor patients’ vitals and report adverse reactions to medications
  • Educate patients and family members on surgical procedures and post-surgery care
  • Maintain and update patient files, medical charts, and electronic health records with 100% compliance to HIPPA
  • Continuously observe and interpret patient’s symptoms and communicate them to physicians
  • Collaborate with physicians and nurses to devise individualized care plans for patients
  • Provide compassionate care and maintain comfort for critically ill patients and work closely with families during the final stages of life
  • Inspect the facilities and act to maintain excellent hygiene and safety (decontaminating equipment, sanitizing surfaces, preparing beds, etc.)
  • Foster a supportive and compassionate environment to care for patients and their families
  • Expand knowledge and capabilities by attending educational workshops, conferences, etc

Certified Clinical Medical Assistant – Float

Oklahoma Heart Hospital
Oklahoma City
05.2021 - 01.2022
  • Monitors the flow of patients, including placing patients into rooms as needed
  • Take patients’ history and vitals
  • Obtain EKG from each patient as needed
  • Assist with diagnostic testing, maintenance of medical supplies and other duties as assigned
  • Observes and communicates changes in the patient’s condition to the provider on duty
  • Assists provider with exams, procedures and other processes related to direct patient care under direct supervision

Medical Front Desk Rep/Medical Assistant

NextCare Urgent Care Clinic
Oklahoma City
09.2017 - 05.2021
  • Performs all front office duties corresponding to the appropriate Skills Competency Checklist
  • Maintains established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards
  • Obtains data from the patient and kiosk and inputs information into E-Practice Management systems
  • Monitors the flow of patients, including placing patients into rooms as needed
  • Processes patients for discharge including (but not limited to) preparation of charges, collection of monies, obtaining all necessary signatures, and issuance of receipts for monies collected
  • Completes all necessary forms for registration to assure proper reimbursement from payors
  • Prepares daily deposit, reconciliation, and daily statistical information
  • Maintains a safe, comfortable, and therapeutic environment for patients and families in accordance with facility standards
  • Keeps patients and families informed of waiting times
  • Ensures an adequate stock of front office supplies and proper functioning of equipment
  • Answers telephone utilizing quality customer service skills
  • Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare
  • Participates in education programs and attends meetings as required
  • Participates in the orientation and/or training of newly hired personnel
  • Manages virtual waiting room
  • Observes and communicates changes in the patient’s condition to the provider on duty
  • Assists provider with exams, procedures and other processes related to direct patient care under direct supervision
  • Participates in the completion of the Daily Checklist, as well as any assigned duties and tasks necessary to maintain compliance with Federal and State regulations
  • Participates in education programs and attends meetings as required
  • Follows and complies with standing orders
  • Dispenses prescriptions and medications per policy
  • Follows guidelines and requirements of laboratory and clinical accreditation policies
  • Performs other related duties as assigned or described by Company policy

Operations Specialist

Capital Asset Management Inc.
Oklahoma City
09.2010 - 06.2017
  • Customer service
  • Greet Clients
  • Daily report prep for client reviews
  • Correspondence File
  • Mail
  • Order Office Supplies for the office
  • Petty Cash
  • Schedule appointments with clients
  • Advertising compliance
  • Created documents using Excel, Access, and Word
  • Filing
  • Faxing
  • Organized Owner’s business schedule
  • Arranged employees working schedule and time off requests

Manager

Council Café LLC.
Oklahoma City
09.2009 - 01.2011
  • Keep account of the money that goes in and out of the club
  • Keep track of employees’ time and tips
  • Scheduling
  • Prepare financial reports and status reports that are sent to Corporate
  • Ensure the best customer service is provided by the staff

Airman

United States Air Force
San Antonio
03.2008 - 05.2008
  • Supervised 10 individuals in training
  • Learned combat readiness procedures
  • Acquired organizational skills and team building exercises

Phlebotomist

Oklahoma Blood Institute
Oklahoma City
11.2006 - 03.2007
  • Performed positive patient identification and obtained blood specimens
  • Utilized Laboratory Information System to label and enter specimens received
  • Performed clerical and support duties, as requested

Administrative Assistant

First Class Learning Center
Irving
05.2005 - 08.2006
  • Supervised First Class Learning Center employees
  • Ensured proper care and accountability in classrooms
  • Assisted scheduling events and work schedules
  • Established accountability for money transactions

Customer Account Representative

Nissan Motor Acceptance Corporation
Irving
04.2004 - 05.2005
  • Processed automobile title transfers, purchase/lease agreements and service contracts between consumers and independently franchised and corporately held Nissan dealerships
  • Operated multi-system computer network
  • Maintained database with daily input of new customers along with updates to existing records
  • Serviced inbound calls into phone bank

Medical Assistant

Arlington Minor Emergency Clinic
Arlington
10.2003 - 02.2004
  • Assisted attending physicians with minor surgeries including conditions necessitating sutures and castings
  • Took admitted patients’ vitals including blood pressure, temperature and height and weight measurements
  • Prioritized incoming patients for admittance based on perceived and communicated symptoms

Education

Nursing -

OSU-OKC
Oklahoma City, OK
05-2023

Medical Assistant Certificate -

High-Tech Institute
Irving, TX
02.2004

GED -

Keys Learning Center
Hurst, TX
05.2002

Some College (No Degree) -

Rose State University
Midwest City, ok

Skills

  • Clerical Operations
  • Administrative support
  • Advanced MS Office Skills
  • Skilled in Utilizing Email Management Applications
  • Scheduling and calendar management
  • Record keeping and documentation
  • Data entry and management
  • Database management
  • File management
  • Event Logistics Planning
  • Contracts Administration
  • Office Equipment Proficiency
  • Virtual Meeting Facilitation
  • Effective Messaging
  • Strong communication skills
  • Written and verbal communication
  • Attention to detail
  • Strong organizational skills
  • Customer Support Expertise
  • Client Relationship Management
  • Skilled in Utilizing Data Analysis Tools
  • Customer Support Technology
  • Communication skills
  • Analytical Problem Solving
  • Leadership skills
  • Effective Conflict Management
  • Time management
  • Collaborative Teamwork
  • Healthcare
  • Dedication to providing high-quality care
  • Clinical Proficiency
  • Versatile skill set
  • Ability to thrive under pressure
  • Adaptability
  • Cultural competence
  • Compassion
  • Empathy and patient advocacy
  • Detailed Patient Assessment
  • Critical thinking
  • Patient Medication Management
  • Wound care
  • IV insertion
  • Phlebotomy
  • Med/Surg
  • Comfort care
  • Hospice care
  • Grief support
  • Medical Records Management

Certification

  • BLS Certification, 03/07/25
  • Registered Nurse, 06/15/23

References

  • Douglas Oliver, CFP CRPS, President/Wealth Manager, Capital Asset Management, Inc., 3636 N Roff Avenue, Oklahoma City, OK, 73112, (405) 947-2913, doliver@camadvisor.com, Worked from 2010 to 2017.
  • Jan Belk, Operations Consultant, Capital Asset Management, Inc., 3636 N Roff Avenue, Oklahoma City, OK, 73112, (405) 623-6049, sjbelk@gmail.com, Direct manager while I worked as Operations Specialist.
  • Melissa Dorough, CCMA, Clinic Lead, Access Medical Center – Urgent Care, 11601 S Western Avenue, Oklahoma City, OK, 73170, (405) 414-5877, Dorough117@gmail.com, Clinic Lead while I worked at Access Medical Center.
  • Jill Lee, RN, Registered Nurse, Access Medical Center – Urgent Care, 11601 S Western Avenue, Oklahoma City, OK, 73170, (405) 206-0239, Jilltom1411@yahoo.com, Nurse I worked with at Access Medical Center.

Volunteer Experience

  • Lottie House, Non-profit Organization Drop-In Center, Oklahoma City, OK, 09/01/22
  • Hotdogs For the Homeless, Non-profit Organization Feeding the Homeless, Oklahoma City, OK, 09/01/22
  • Norman Food and Shelter, Social Services Organization Serving Food to the Homeless, Norman, OK, 10/01/22

Timeline

Registered Nurse – Med/Surg

Mercy Hospital
07.2023 - Current

Certified Clinical Medical Assistant – Float

Oklahoma Heart Hospital
05.2021 - 01.2022

Medical Front Desk Rep/Medical Assistant

NextCare Urgent Care Clinic
09.2017 - 05.2021

Operations Specialist

Capital Asset Management Inc.
09.2010 - 06.2017

Manager

Council Café LLC.
09.2009 - 01.2011

Airman

United States Air Force
03.2008 - 05.2008

Phlebotomist

Oklahoma Blood Institute
11.2006 - 03.2007

Administrative Assistant

First Class Learning Center
05.2005 - 08.2006

Customer Account Representative

Nissan Motor Acceptance Corporation
04.2004 - 05.2005

Medical Assistant

Arlington Minor Emergency Clinic
10.2003 - 02.2004

Nursing -

OSU-OKC

Medical Assistant Certificate -

High-Tech Institute

GED -

Keys Learning Center

Some College (No Degree) -

Rose State University

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Beth Kay Inauen