Beth King

Cylinder,IA

Summary

Professional receptionist with experience in managing front desk operations in clinical setting. Skilled in patient scheduling, record management, and customer service. Strong focus on team collaboration and achieving results. Adaptable and reliable, with commitment to excellence in patient care and administrative support.

Overview

years of professional experience

Work History

Para Educator

Emmetsburg Schools

12.2015 - Current

Collaborated with instructors to develop engaging lesson plans.
Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Monitored student classroom and outdoors activities to promote student safety.
Assisted teachers and worked individually with students with special needs, helping each navigate education system.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
Fostered positive relationships with students, families, and colleagues by exhibiting a caring demeanor and maintaining open lines of communication.
Supported teachers in managing diverse classroom populations by providing targeted interventions for students who required additional assistance or modifications.
Actively participated in regular team meetings to discuss student progress, share ideas, and collaborate on strategies for continued success.
Enhanced student comprehension by implementing differentiated instructional strategies tailored to individual needs.
Contributed to the development of classroom materials that aligned with state standards and curriculum objectives.
Participated in professional development opportunities to stay current on best practices within the field of special education.
Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Reported on student progress, behavior, and social skills to parents.
Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Administered tests and assessments to evaluate student progress and performance.
Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Cleaned, organized and restocked classrooms for upcoming classes.
Helped teachers manage bus loading and unloading.
Enforced rules and instructions to maintain discipline.
Helped teacher prepare instructional material and displays.

Clinic Receptionist

Kossuth Regional Health Center

12.2006 - 12.2015

Processed payments from patients for co-pays and uninsured visits.
Greeted patients, scheduled appointments and maintained records and accounts.
Demonstrated a strong work ethic by consistently arriving on time, attending to assigned tasks in an efficient manner, and maintaining a high level of professionalism throughout all interactions with patients and coworkers.
Improved communication between patients and medical staff with accurate message relay.
Maintained business office inventory and equipment by checking stock to determine inventory level.
Supported administrative staff with various tasks such as document preparation and data entry.
Verified insurance information, facilitating a smooth billing process for both patients and the clinic.
Optimized patients' satisfaction and provider time by scheduling appointments in person or by telephone.
Provided exceptional customer service to patients during their visit by actively listening to their needs and addressing any concerns they had about their care or upcoming appointments.
Increased efficiency in handling phone calls, directing them to appropriate personnel as needed.
Called patients to remind of upcoming appointments and help schedule testing for off-site services.
Assisted in updating patient records, ensuring accuracy and confidentiality at all times.
Collaborated with healthcare team members to optimize the overall care process for patients.
Maintained a welcoming environment for patients, addressing their concerns promptly and professionally.
Comforted patients by anticipating patients' anxieties and answering patients' questions.
Managed waiting room activities, ensuring a comfortable experience for all visitors while maintaining privacy standards.
Organized patient files and medical records, resulting in easier access for clinic staff when needed.
Maintained medical record database with up-to-date patient information and provided information to other providers.
Handled sensitive patient information with discretion and adhered to HIPAA regulations consistently throughout daily tasks.
Enhanced patient satisfaction by efficiently managing check-in and check-out processes.
Collected personal, medical and insurance information to provide accurate verification of benefits.
Checked patient insurance, demographic, and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Adhered to strict HIPAA guidelines to protect patient privacy.
Transcribed phone messages and relayed to appropriate personnel.
Helped patients complete necessary medical forms and documentation.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Supported office staff and operational requirements with administrative tasks.
Maintained current and accurate medical records for patients.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained payments from patients and scanned identification and insurance cards.
Prepared and processed patient referrals and transfer requests.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Registered and verified patient records before triage with most up-to-date information.
Performed various administrative tasks by filing, copying and faxing documents.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Upheld positive reputation of medical office by setting friendly tone and maintaining politeness.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
Supported positive patient experience by offering assistance with filling out health forms.

Education

High School Diploma -

Manning High School

Manning, IA

05-1998

Skills

Small group instruction
Classroom management
Collaborative teamwork
Emotional support
Teacher assistance
Classroom organization
Health and safety
Social integration
Behavior improvements
Teacher support
Individual instruction
Social development and integration
Social skills development
Data collection
Activity planning
Visual supports
Assistive technology
Reporting requirements
Smartboard
Progress monitoring

Special education support
Classroom monitoring
Group and individual instruction
Effective communication
Helping students with special needs
Student supervision
Student health and safety
Small group and individual assistance
Supervising student activities
Creating visual displays
Computer skills
Individual student assistance
Calm and patient demeanor
Patient
Reading and writing support
Life skills training
Student records management
Special education
Social support

Timeline

Para Educator

Emmetsburg Schools

12.2015 - Current

Clinic Receptionist

Kossuth Regional Health Center

12.2006 - 12.2015

High School Diploma -

Manning High School

Beth King

Summary

Overview

Work History

Para Educator

Clinic Receptionist

Education

High School Diploma -

Skills

Timeline

Para Educator

Clinic Receptionist

High School Diploma -

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