Beth Kivuti
Apex,NC
Summary
Highly skilled and enthusiastic professional with more than 2 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Caregiver position. Ready to help team achieve company goals. Experienced Caregiver with over 3 years of experience in Home Care. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
11
11
years of professional experience
Work History
Director of Home Care Services
BeAli Home Care
Apex, North Carolina
03.2020 - Current
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Organized and facilitated 1 department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
CNA
Rex Hospital
Raleigh, NC
05.2011 - 01.2019
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Obtained client medical history, medication information, symptoms and allergies.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked supply availability and laid out instruments for out patient rooms.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Medical Assistant
Dr. Brown Family Practice
Raleigh, NC
12.2006 - 03.2008
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained all prescribed laboratory testing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained client medical history, medication information, symptoms and allergies.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Verified appropriate lab couriers picked up collected lab specimens.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
Education
No Degree - Medical Assisting
Wake Technical Community College
Raleigh, NCNo Degree - Health Aide
Wake Technical Community College
Raleigh, NCSkills
- Verbal and Written Communication
- Financial Operations Oversight
- Operating Plans Development
- Information Systems Development
- Employee Supervision
- Employee Training Program
- Critical Thinking
- Employee Recruitment and Hiring
- Employee Work Scheduling
- HIPAA Guidelines
- Community-based Educational Programs
- Problem Resolution
- Emergency Readiness
Languages
Swahili
Native or Bilingual
English
Native or Bilingual
Timeline
Director of Home Care Services
BeAli Home Care
03.2020 - Current
CNA
Rex Hospital
05.2011 - 01.2019
Medical Assistant
Dr. Brown Family Practice
12.2006 - 03.2008
No Degree - Medical Assisting
Wake Technical Community College
No Degree - Health Aide
Wake Technical Community College
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