Beth Kurzhals
Fredericksburg,VA
Summary
Motivated and dependable employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Proposal Coordinator
Honeywell Intelligrated
Mason, OH
03.2020 - Current
- Edited and proofread proposal drafts for grammar, syntax, spelling, punctuation, format, and style errors.
- Reviewed final versions of proposals prior to release ensuring quality control standards were met.
- Organized and maintained proposal documents related to opportunity.
- Coordinated with internal stakeholders to ensure timely submission of proposals.
- Point of contact for editorial review of engineering training guides.
- Reviewed and updated several proposal templates to increase consistency and efficiency.
- Assisted in training new hires.
Implementation Project Manager
Cintas Corporation
Cincinnati, OH
01.2019 - 02.2020
- Facilitated implementation of new F1000 customers in addition to program changes for existing F1000 customers
- Communicated daily with multiple internal teams and designated customer contacts
- Provided weekly status updates, evaluate progress of issues, and proactively resolve new complications
- Reviewed contracts and executed requirements throughout implementation process
- Developed internal program documentation and disseminated on internal network
- Analyzed and interpreted customer data to advance project timeline and facilitate revenue growth.
- Managed overall progress of the implementation process to ensure timely completion.
- Coordinated resources across multiple departments to ensure smooth delivery of projects on time and on budget.
- Conducted regular meetings with stakeholders to discuss project updates, resolve conflicts and address any questions or concerns.
- Established effective communication channels between internal teams and external vendors and partners involved in the implementation process.
- Resolved escalated customer service issues quickly by leveraging existing resources within organization.
- Liaised with key stakeholders to obtain details on project scope, component requirements and duration restrictions.
- Prepared detailed project plans, incorporating activity definitions, task sequencing layouts, resource requirements and timeframe estimates.
- Maintained project schedules by managing deadlines and adjusting workflow.
- Identified, addressed and either resolved or escalated project issues.
- Worked closely with sales teams to ensure client satisfaction from implementation beginning to end.
Associate Account Manager
Cintas Corporation
Cincinnati, OH
01.2017 - 12.2018
- Assisted in management of approximately 60 million in revenue for F1000 customers.
- Addressed customer specific needs such as new store openings, reoccurring reports, adding new products, and service-related issues.
- Subject Matter Expert for unique billing process required by customer.
- Created detailed documentation and trained internal parties on such process.
- Communicated with internal and external parties regarding program updates.
- Audited customer programs and made changes, as needed.
- Provided customer service and support to existing accounts.
- Assisted in gathering data for account reviews and presentations.
- Managed multiple projects simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Motivated and worked with onboarding team members to successfully integrate new employees into organization.
- Assisted in training new hires
Document Management Specialist
Reisenfeld & Associates
Cincinnati, OH
11.2015 - 12.2016
- Maintained account escalation processes including communicating with clients and obtained fee approval for litigated cases
- Provided all legal correspondence to clients within pre-established requirements
- Implemented a faster process to reduce time of document submission by 50%.
- Maintained confidential records in accordance with legal requirements.
- Performed quality control checks on scanned images prior to release into document management system.
Aerospace Medical Technician
United States Air Force
Dayton, OH
11.2010 - 11.2016
- Managed military personnel teams during flight line operational readiness training.
- Ensured safe and efficient patient transportation from staging facility to aircraft loading.
- Maintained patient information and data confidentiality based on HIPAA standards.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
Education
BACHELOR OF ART / INTERNATIONAL AFFAIRS -
University of Cincinnati
12.2013
Skills
- Proposal Development
- Editing and proofreading
- Document Management
- Attention to Detail
- Project Management
- Analytical Thinking
- Problem-Solving
- Task Prioritization
Accomplishments
- Cintas Corporation - Global Accounts Leading Contributor Award – 1st Quarter FY 2018
Timeline
Proposal Coordinator
Honeywell Intelligrated
03.2020 - Current
Implementation Project Manager
Cintas Corporation
01.2019 - 02.2020
Associate Account Manager
Cintas Corporation
01.2017 - 12.2018
Document Management Specialist
Reisenfeld & Associates
11.2015 - 12.2016
Aerospace Medical Technician
United States Air Force
11.2010 - 11.2016
BACHELOR OF ART / INTERNATIONAL AFFAIRS -
University of Cincinnati