Summary
Overview
Work History
Education
Skills
Personal Attributes
Timeline
Generic

Beth Lefkovits

Mount Laurel,NJ

Summary

Resourceful Medical Office Manager known for high productivity and efficient task completion. Skilled in patient scheduling, records management, and billing processes. Excel in communication, leadership, and problem-solving to enhance office operations and patient care.

Overview

25
25
years of professional experience

Work History

Medical Office Manager

I Tenenbaum Family Practice, PA
Cape May, New Jersey
02.1986 - 03.2006
  • Managed daily operations of a busy family practice to ensure efficient workflow.
  • Supervised front office staff to maintain high standards of patient service.
  • Coordinated patient scheduling and appointment reminders to optimize office flow.
  • Oversaw billing and insurance claims processes for accurate financial management.
  • Trained new employees on office policies and procedures for consistent performance.
  • Ensured compliance with healthcare regulations and maintained patient confidentiality standards.
  • Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
  • Supervised patient billing, collection and financial counseling and assisted with cash posting.
  • Coordinated with insurance companies to verify coverage of services rendered.
  • Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
  • Monitored inventory levels of supplies necessary for daily operations of the office.
  • Managed staff scheduling and set patient scheduling policy.
  • Maintained and managed filing, chart keeping and organizational systems for practice.

Selling Department Manager/Sales Associate

John Wanamaker
Wynnewood, Pennsylvania
11.1980 - 09.1983
  • Assisted customers with product selection and inquiries.
  • Maintained organized and visually appealing merchandise displays.
  • Processed transactions accurately using point-of-sale systems.
  • Resolved customer complaints effectively to ensure satisfaction.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Handled customer complaints in a professional manner.

Education

Certificate One Year Secretarial Program - Secretarial

Katharine Gibbs School
Philadelphia, PA
06-1984

Associate of Science - Retail Merchandising

Harcum College
Bryn Mawr, PA
05-1980

High School Diploma -

Lower Cape May Regional High School
Cape May
06-1977

Skills

  • Office management
  • Insurance verification
  • Billing administration
  • Patient scheduling
  • Regulatory compliance
  • Employee training
  • Attention to detail

Personal Attributes

  • Re-entering workforce after retirement
  • Easy learning capabilities
  • Works well with other team members
  • Computer Literate

Timeline

Medical Office Manager

I Tenenbaum Family Practice, PA
02.1986 - 03.2006

Selling Department Manager/Sales Associate

John Wanamaker
11.1980 - 09.1983

Certificate One Year Secretarial Program - Secretarial

Katharine Gibbs School

Associate of Science - Retail Merchandising

Harcum College

High School Diploma -

Lower Cape May Regional High School