Beth Like
Summary
Administrative professional with extensive experience in managing organizational operations and driving process improvements. Committed to making meaningful contributions and advancing organizational goals. Known for reliability and adaptability, with a knack for building strong relationships.
Overview
15
15
years of professional experience
Work History
Technical Writer
Texas Board of Pardons and Paroles
01.2020 - Current
- Coordinated the agency's review & response to more than 500 pieces of proposed legislation during the 87th and 88th Texas legislative sessions
- Utilized exceptional writing, editing, and proofreading skills to review and revise modified and edited policy documents and procedures.
Office Manager
Travis County Justice of the Peace, Pct. 3
07.2018 - 03.2019
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Provided exceptional customer service when addressing and resolving client concerns via phone calls and in person.
Court Services Management Admin Coordinator
Travis County Justice of the Peace, Pct. 3
04.2017 - 07.2018
- Maintained confidentiality of employee records and payroll information.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Court Clerk II Sr
Travis County Justice of the Peace, Pct. 3
08.2016 - 04.2017
- Ensured timely resolution of cases through diligent monitoring of case progress and effective workload distribution.
- Improved workflow efficiency through regular review and updating of internal policies related to court clerk duties.
Court Clerk II Lead
Travis County Justice of the Peace, Pct. 3
03.2016 - 08.2016
- Ensured timely resolution of cases with accurate case processing and scheduling of hearings and trials.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Program Supervisor
Texas Board of Pardons and Paroles
07.2014 - 03.2016
- Mentored and coached department supervisors to foster productive and engaging work environment.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Administrative Assistant IV
Texas Board of Pardons and Paroles
12.2013 - 06.2014
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Administrative Assistant III
Texas Board of Pardons and Paroles
06.2012 - 11.2013
- Achieved significant improvements in operational efficiency by identifying and eliminating bottlenecks in daily procedures
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Administrative Assistant I
Texas Board of Pardons and Paroles
03.2010 - 06.2012
- Compiled, verified accuracy, and sorted information to prepare source data for computer entry.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Skills
- Problem-solving
- Critical thinking
- Written and verbal communication
- Flexibility
- Organization
- Teamwork
- People skills
- Writing
- Project coordination
- Administrative
- Zoom
- Teams
Accomplishments
- Achieved shorter call center hold times by implementing a process for after-call tasks, allowing for expedited call-handling.
- Developed a comprehensive hands-on training program for new court clerks, giving new employees a stronger start and reducing onboarding time.
- Resolved a 6-month backlog within a few weeks by restructuring department priorities to facilitate more efficient workflow.
Community Engagement and Volunteer Work
Healing with Horses Ranch, 4/2021 - 8/2021
Feed Team Volunteer
- Filled hay bags, grain bins, and water buckets
- Emptied, cleaned, and refilled water troughs
- Mucked horse stalls
Work Preference
Work Type
Full TimeWork Location
RemoteLanguages
English
Native or Bilingual
Timeline
Technical Writer
Texas Board of Pardons and Paroles
01.2020 - Current
Office Manager
Travis County Justice of the Peace, Pct. 3
07.2018 - 03.2019
Court Services Management Admin Coordinator
Travis County Justice of the Peace, Pct. 3
04.2017 - 07.2018
Court Clerk II Sr
Travis County Justice of the Peace, Pct. 3
08.2016 - 04.2017
Court Clerk II Lead
Travis County Justice of the Peace, Pct. 3
03.2016 - 08.2016
Program Supervisor
Texas Board of Pardons and Paroles
07.2014 - 03.2016
Administrative Assistant IV
Texas Board of Pardons and Paroles
12.2013 - 06.2014
Administrative Assistant III
Texas Board of Pardons and Paroles
06.2012 - 11.2013
Administrative Assistant I
Texas Board of Pardons and Paroles
03.2010 - 06.2012
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