Beth Luning
Port Saint Lucie,FL
Summary
Self-motivated, detail-oriented high achiever with strong organizational & relational skills, and a passion for optimizing organizational performance. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Professional objective: To lead an organization in effectively maximizing potential and attaining optimal performance – while increasing efficiency, productivity, and functionality.
Research interests: Organizational culture, transformational leadership, team member empowerment & structural accountability, work/life balance & peak performance, and the relational aspects of team member ‘buy-in' and trust of leaders.
Overview
24
24
years of professional experience
1
1
Certification
Work History
High School Teacher
Morningside Academy Upper School
08.2023 - 07.2024
- Classes taught: English I Honors, English II Honors, World Geography Honors, Personal Career Student Development, Yearbook Advisor.
- Sports coached: Assistant M.S. Basketball, Assistant Varsity Softball.
- Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed.
- Disciplined students who engaged in cheating, plagiarism or other forms of wrongdoing, and addressed consistent behavior problems with administration.
- Designed and facilitated group projects and other activities to foster teamwork, critical thinking, and problem-solving skills.
- Encouraged students to take active role in learning and academic success.
- Developed and implemented variety of instructional strategies to meet diverse needs of students.
- Provided learning tasks and activities aligned with instructional outcomes and designed to challenge student thinking, resulting in active intellectual engagement.
Service Professional
Kyle G's Restaurants
05.2024 - Current
- Managed day-to-day FOH operations to drive quality, standards, and exceed guest expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Kept meticulous logs and detailed analyses of daily sales and activities, including performance concerns and opportunities for growth.
Server
Kyle G's Restaurants
07.2022 - Current
- Part of team that received multiple awards - Open Table Diners' Choice, Best Steakhouse, Best New Restaurant, Best of the Best of the Treasure Coast for Fine Dining.
- Acquired and maintained 5-star rating from guests in OpenTable.
- Developed detailed delineation of side-work responsibilities, ensuring restaurant is cleaned and stocked thoroughly and efficiently daily.
- Received several positive reviews from management, commending polished service, relational connections with guests, extensive knowledge of food & wine, and excellent teamwork.
Corporate Administrator
Charlie & Joe's at Love Street
01.2021 - 07.2022
- Oversaw systematic operations of entire property complex, liaison between management and LHG Corporate Office.
- Onboarded new team members & leaders using PeopleMatter ATS.
- Processed terminations, pay rate/ salary changes, accident/incident reports, and all other necessary HR documentation.
- Managed and processed weekly payroll for over 285 team members using ADP and Excel.
- Created and implemented detailed system for payroll, significantly increasing efficiency and accuracy.
- Balanced daily POS sales, deposits, & charges using Compeat Radar Restaurant Management Software.
- Processed chargebacks & credit card refunds, and resolved all gift card issues.
- Processed/approved invoices & administered coding using Plate IQ invoicing software.
- Allocated inventory appropriately, ensured accurate reporting for Corporate, monitored cost analysis & efficiency, and analyzed forecast & labor variance using Compeat Radar Restaurant Management Software.
- Assisted restaurant managers with Micros POS & Shift4 CC processor issues.
- Created and implemented all managerial Standard Operating Procedures (SOPs).
- Created and delivered training sessions for management and directors on various online systems and platforms utilized by Lessing's Hospitality Group.
- Maintained personnel records and updated internal databases to support document management.
- Optimized organizational systems to streamline processes and improve business operations and efficiency.
- Answered employee inquiries regarding health benefits and 401k options.
- Managed benefits enrollment and direct deposit by answering questions and assisting employees with login details and help as needed.
- Collaborated with accountants and prepared financial reports.
- Processed bank deposits and reconciled financial statements.
Food & Beverage Training Consultant
KORK Restaurant
09.2020 - 01.2021
- Developed comprehensive training curriculum manual, as well as Standard Operating Procedures, with detailed policies, procedures, & job duties.
- Created standardized training program with all necessary menu tests and certification protocol.
- Trained all Front of House staff in fine dining etiquette, steps of service, and standards of service.
- Conducted on-site observation and informal interviews to identify team and individual strengths and opportunities for growth.
- Used interpersonal skills to communicate effectively and build trust with diverse and inexperienced team.
Food & Beverage Manager
Eau Palm Beach Resort & Spa
01.2020 - 09.2020
- Assisted with day-to-day operations, working efficiently and productively with all team members in all resort departments.
- Trained associates on Forbes standards and elite service, and ensured meticulous execution of standards.
- Assisted F&B Leadership team with creation of an SOP curriculum.
- Collaborated with other leaders in F&B and throughout resort to optimize guest service and resolve opportunities.
- Promoted positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service, proactively diffusing issues.
- Motivated team members to perform at peak efficiency and quality.
- Verified food met quality standards and timeliness before serving to guests.
Server & Bartender at Falling Rock Hotel
Nemacolin Woodlands Resort
06.2016 - 08.2019
- Contributed to Falling Rock being named one of Forbes Most Luxurious Hotels in 2018, in addition to being Forbes 5-star and AAA 5-Diamond, inspired by Frank Lloyd Wright.
- Cultivated warm relationships with all members and regular guests.
- Regularly assisted other departments within resort as needed.
- Assisted with dining room setup to prepare for diversity of dinner service and in-house groups, following strict service standards.
- Selected to be primary bartender in Amber Bar, which earned Forbes 5-star rating.
- Created innovative seasonal cocktail menus that incorporated various components of mixology.
Teaching Instructor, Coaching & Teaching Studies
West Virginia University
08.2016 - 07.2018
- Taught college courses as primary instructor to students majoring in Athletic Coaching Education and Sport & Exercise Psychology.
- Conducted both in-person and virtual courses.
- Assisted with curriculum development research for undergraduate program assessments.
- Developed curriculum and needs assessment guidelines for undergraduate program.
- Planned and implemented engaging lectures and activities for college-level students.
- Provided students with individualized instruction to meet learning objectives.
- Utilized technology to enhance learning experience.
- Exercised leadership capabilities by successfully motivating and inspiring students.
Mental Skills Training Consultant
Poised Power Performance, LLC
09.2012 - 08.2016
- Developed and implemented mental skills training programs, including goal setting, performance routines, focus, overcoming adversity, and other necessary tools for athletes to reach peak performance.
- Consulted with individual athletes and teams for various sports from elementary school to college.
- Delivered engaging and motivating workshops and presentations for entire athletic departments.
- Developed trusting relationships with coaches, athletes, support staff, and administrators.
Adjunct Instructor, Health & Human Performance
Palm Beach Atlantic University
08.2012 - 05.2014
- Taught Health & Human Performance courses, providing instruction to students in the School of Education & Behavioral Studies.
- Facilitated both in-person and virtual courses.
- Initiated much-needed change in department, leading to new degree program with new majors, which is now one of university's most highly recruited programs.
- Collaborated with department head to create dynamic, ongoing curriculum development, and instruction improvement program.
- Created and implemented course agendas, lesson plans, and activities to successfully meet course objectives.
- Created unique, student-centered lesson plans and assignments for each class to promote maximum learning and knowledge retention.
- Improved student understanding by designing engaging lessons that involved students in learning process.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Built relationships with students, mentoring on personal, professional, and academic goals while providing coaching on effective study habits.
Adjunct Instructor, Organizational Leadership
Palm Beach Atlantic University
08.2009 - 05.2014
- Taught Organizational Leadership courses, providing instruction to adult students in MacArthur School of Leadership.
- Taught both in-person and virtual classes.
- Tasked with being "content expert" in developing online courses for department.
- Implemented adult learning methodology.
- Used lectures, discussions, and demonstrations to increase learning and classroom success.
- Used technological equipment to enhance process of students' learning.
- Consistently communicated with students to acknowledge and reward positive strides and discuss areas of improvement.
- Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
- Identified obstacles to learning in collaboration with adult learners and provided positive reinforcement for performance.
- Utilized diverse instructional approaches to accommodate different learning styles.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
Head Bartender/Lead Mixologist
Palm Beach Marriott Singer Island Resort & Spa
03.2010 - 05.2014
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Made cocktails and beverages for guests and servers, as well as serving food to bar guests, lounge, and outside patio.
- Prepared and set up the bar to run effectively in a high volume, elite hotel and restaurant, using fresh ingredients and juices in all drinks, while keeping bar, wine, & liquor rooms stocked and organized.
- Trained all new bartenders hired in every outlet.
- Entrusted with liquor room key and manager card with all manager privileges including comps, voids, and promos.
- Provided versatility to resort with ability to work in all outlets - 3800 Ocean, Lagoon Pool bar, Reef Tiki Bar, and Infinity Pool.
- Assisted with liquor orders and inventory.
Server
Ruth's Chris Steakhouse
12.2007 - 11.2009
- Part of opening team of well-known fine dining steakhouse at City Place, one of the busiest areas of West Palm Beach.
- Gained respect from managers, quickly becoming a top server.
- Developed lasting relationships with guests, building loyal clientele.
- Learned foundational wine knowledge, which during tenure expanded into solid expertise.
Server & Bartender
Outback Steakhouse
05.2000 - 02.2008
- Locations worked: Royal Palm Beach, FL; Garden Grove, CA; Newport Beach, CA; Lake Worth, FL; Stuart, FL.
- Experienced positions: Certified Trainer; Admin; Headwait; Bartender; Server.
- Began tenure as server, working to attain growth and experience in more esteemed positions.
- Certified Trainer in three locations worked.
- Learned foundational service and structured training standards, which have been essential building blocks.
Education
Master of Arts - Educational Psychology
West Virginia University
Morgantown, WV08.2019
Master of Science - Sport Psychology & Performance Development
California State University - Fullerton
Fullerton, CA08.2009
Bachelor of Science - Psychology
Palm Beach Atlantic University
West Palm Beach, FL05.2001
Skills
- Transformational Leader
- Proactive Problem Solver
- Collaborative Learner
- Meticulous & Efficient Organizer
- Goal-Oriented & Results-Focused
- Microsoft Office & Google Suite Expert
- Articulate Communicator
- Engaging Presenter & Group Facilitator
- Proficient in Forbes' Hospitality
- Effective Educator
Certification
- Abuse Awareness for Adults, USA Baseball
- Designing Your Online Course (DYOC), Quality Matters
- Collaborative Institutional Training Initiative (CITI) Program
- Online Learning Teaching Program Certificate, Pearson Professional
- Concussion in Sports, National Federation of State High School Associations (NFHS)
- Heat Illness Prevention, National Federation of State High School Associations (NFHS)
- Sudden Cardiac Arrest, National Federation of State high School (NFHS)
Research
- What's More Important than Winning in College Athletics?!, 2019, West Virginia University, to provide a conceptual, empirically-based argument on ethical leadership in college athletics and the current "win at all costs" culture.
- College Coaches' Perceptions of Personal Development within Student-Athletes, 2017, West Virginia University, To explore the views of collegiate coaches on the personal development and transferable life skills within college athletes, as they transition into adulthood.
- Basic Instruction Program (BIP) Development, 2016, West Virginia University, To determine the educational effectiveness of implementing required e-Books in physical activity classes.
- A Qualitative Examination of the Philosophies of Successful NCAA DI Coaches, 2009, California State University, Fullerton, To conceptualize a model of how to attain success on a consistent basis, developed from the coaching philosophies of highly successful coaches.
Invited Seminars & Presentations
- Keeping Things in Perspective, April 2018, WVU coaches, West Virginia University, Morgantown, WV.
- Volleyball – The lifetime activity meant for all ages!, October 2017, West Virginia Association for Health, Physical Education, Recreation, & Dance, Shepherdstown, WV.
- Moral Development and the DI Football Student-Athlete: Examining the role of the Coach, May 2017, National Coaching Conference, Atlanta, GA.
- College Coaches’ Perceptions of Personal Development within Student-Athletes, April 2017, CPASS Research Day, College of Physical Activity & Sport Sciences, West Virginia University, Morgantown, WV.
- The Difference Between Good and Great, October 2016, Coaching & Sport Psychology undergraduates, West Virginia University, Morgantown, WV.
- Embracing Adversity, January 2015, Sailfish baseball & softball teams, Palm Beach Atlantic University, West Palm Beach, FL.
- Whatever it Takes, October 2013, PBA athletic department, Palm Beach Atlantic University, West Palm Beach, FL.
- Digging Deeper, October 2013, PBA undergraduate students and faculty, Palm Beach Atlantic University, West Palm Beach, FL.
- Performing in the Storm, September 2012, PBA undergraduate students, faculty, and student-athletes, Palm Beach Atlantic University, West Palm Beach, FL.
- Nutrition, Fitness, & Exercise, March 2010, MSA physical education department, Morningside Academy Upper School, Port Saint Lucie, FL.
Timeline
Service Professional
Kyle G's Restaurants
05.2024 - Current
High School Teacher
Morningside Academy Upper School
08.2023 - 07.2024
Server
Kyle G's Restaurants
07.2022 - Current
Corporate Administrator
Charlie & Joe's at Love Street
01.2021 - 07.2022
Food & Beverage Training Consultant
KORK Restaurant
09.2020 - 01.2021
Food & Beverage Manager
Eau Palm Beach Resort & Spa
01.2020 - 09.2020
Teaching Instructor, Coaching & Teaching Studies
West Virginia University
08.2016 - 07.2018
Server & Bartender at Falling Rock Hotel
Nemacolin Woodlands Resort
06.2016 - 08.2019
Mental Skills Training Consultant
Poised Power Performance, LLC
09.2012 - 08.2016
Adjunct Instructor, Health & Human Performance
Palm Beach Atlantic University
08.2012 - 05.2014
Head Bartender/Lead Mixologist
Palm Beach Marriott Singer Island Resort & Spa
03.2010 - 05.2014
Adjunct Instructor, Organizational Leadership
Palm Beach Atlantic University
08.2009 - 05.2014
Server
Ruth's Chris Steakhouse
12.2007 - 11.2009
Server & Bartender
Outback Steakhouse
05.2000 - 02.2008
Master of Arts - Educational Psychology
West Virginia University
Master of Science - Sport Psychology & Performance Development
California State University - Fullerton
Bachelor of Science - Psychology
Palm Beach Atlantic University
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