Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
PATIENT ACCESS FINANCIAL REPRESENTATIVE
CARILION CLINIC
Roanoke, VA
07.2013 - Current
Obtain insurance authorizations for all imaging with multiple insurance companies.
Spoke to patients to update them regarding authorizations
Processed insurance verifications and authorizations to ensure coverage of services.
Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
Documented patient counters in hospital system and initiated follow-up actions.