Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Beth Macnow-Marsh

Tucson

Summary

Dynamic Human Resources professional with extensive experience at Arizona Sonora Desert Museum, specializing in recruitment and onboarding processes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Human Resources Assistant

Arizona Sonora Desert Museum
Tucson
02.2024 - Current
  • Coordinate recruitment and onboarding, enhancing HR efficiency and team cohesion.
  • Manage HRIS transition, ensuring seamless integration and optimal functionality.
  • Maintain compliance to uphold organizational standards and integrity.
  • Oversee worker's compensation, improving employee support and satisfaction.
  • Update employee directory, boosting internal communication and accessibility.
  • Manage full-cycle recruiting, HRIS transition from Ascentis to Paycom, onboarding processes, and policy maintenance while ensuring compliance with E-Verify requirements and worker's compensation procedures.
  • Streamline HR operations through efficient background checks, drug screening coordination, and comprehensive new hire orientations while maintaining accurate organizational charts and employee directories.
  • Support HR department by processing personnel documentation, coordinating training initiatives, and ensuring compliance while maintaining confidential employee records and facilitating smooth onboarding experiences.
  • Monitor and update HR policies, manage worker's compensation cases, and implement systematic invoice coding while contributing to successful HRIS migration from Ascentis to Paycom.
  • Facilitate seamless employee transitions through structured onboarding, orientation sessions, and administrative support while maintaining accurate personnel files and organizational documentation.
  • Streamline HR recruitment and onboarding processes at Arizona Sonora Desert Museum while managing HRIS transition from Ascentis to Paycom, ensuring compliance with E-Verify requirements.

Human Resources Specialist

VQ Gwen Mikeal Village Program
Tucson
12.2022 - 08.2023
  • Managed HR tasks, enhancing policy adherence and employee onboarding.
  • Streamlined recruitment processes, improving hiring efficiency.
  • Guided management on HR issues, fostering strategic alignment.
  • Administered payroll and compliance, ensuring accurate records.
  • Facilitated training, boosting employee engagement and recognition.
  • Managed full-cycle HR operations including recruitment, onboarding, and policy maintenance while handling FMLA, worker's compensation, and ensuring compliance with employment regulations for the VQ Gwen Mikeal Village Program.
  • Orchestrated comprehensive HR functions spanning employee relations, documentation management, and payroll processing while maintaining organizational charts and implementing effective training programs.
  • Provided strategic HR guidance to management while overseeing employee recognition initiatives, administering leave programs, and ensuring seamless onboarding and offboarding processes.
  • Directed all personnel compliance operations including E-Verify processing, worker's compensation management, and policy enforcement while serving as a key advisor on strategic HR matters.
  • Facilitated coaching sessions and employee counseling while coordinating new hire orientations, maintaining accurate personnel records, and supporting management with operational HR solutions.
  • Directed comprehensive HR operations at VQ Gwen Mikeal Village Program, managing recruitment, policy compliance, and employee relations while serving as strategic advisor to leadership.

Human Resources Director

Christie's Appliance & Mattress Company
Tucson
06.2020 - 09.2022
  • Established HR department, enhancing recruitment and retention strategies.
  • Implemented comprehensive employee handbook, ensuring policy compliance.
  • Managed payroll and benefits, optimizing administrative efficiency.
  • Developed strategic HR initiatives, aligning with company goals.
  • Led safety and risk management, reducing workplace incidents.
  • Built HR department from scratch, establishing comprehensive systems for recruitment, policy development, and compliance management while serving as strategic advisor to leadership.
  • Streamlined HR operations by implementing new SOPs, revising employee handbook, and managing worker's compensation processes to enhance organizational effectiveness.
  • Conducted wage analysis and managed compliance requirements while overseeing all aspects of employee lifecycle including onboarding, FMLA administration, and offboarding.
  • Redesigned company mission/vision statements and organizational charts while developing affirmative action programs and employee recognition initiatives.
  • Maintained meticulous personnel records, processed payroll, managed E-Verify compliance, and handled administrative tasks including support orders and garnishments.
  • Built HR infrastructure from ground up, implementing strategic recruitment systems that reduced turnover by establishing clear advancement pathways for staff.

Catering Sales Director

Ramada by Wyndham Tucson
Tucson
10.2018 - 03.2020
  • Led sales and catering to boost revenue with strategic client engagement and networking.
  • Increased event bookings by optimizing 14,000 sq. ft. meeting space and vendor collaborations.
  • Managed sales processes, client relations, and administrative tasks for seamless operations.
  • Enhanced business through effective use of lead sources and transient corporate strategies.
  • Supervised banquet staff, ensuring efficient HR processes and high-quality service delivery.
  • Drove revenue growth by managing full sales cycle for 14,000 sq. ft. event space, from prospecting to execution, while handling RFPs from multiple platforms and supervising banquet staff.
  • Orchestrated catered events by coordinating with clients and vendors on menus, room setups, and contracts, while maintaining accurate documentation for all bookings and financial transactions.
  • Developed strategic menus, packages, and promotional materials to boost business during low-demand periods, while leveraging Chamber and CVB networking opportunities for new client acquisition.
  • Built strong client relationships through comprehensive event management, working closely with vendors and internal teams to deliver seamless experiences while managing all administrative aspects.
  • Expanded corporate client base through targeted LNR processes and strategic networking, while creating comprehensive sales collateral that showcased venue capabilities and competitive advantages.
  • Generated revenue growth by maximizing 14,000 sq. ft. event space utilization, developing strategic client packages, and cultivating corporate relationships through targeted networking initiatives.

Senior Sales Manager

Best Western InnSuites Tucson Foothills
Tucson
10.2016 - 10.2018
  • Led sales initiatives, enhancing client engagement and boosting revenue through strategic planning.
  • Coordinated multi-departmental efforts, ensuring seamless operations and client satisfaction.
  • Developed marketing materials, increasing visibility and attracting new business opportunities.
  • Managed event planning, optimizing vendor relations and client experiences for successful outcomes.
  • Drove hotel revenue by managing complete sales cycle, from internet prospecting to client contracts, while strategically creating packages to boost occupancy during low seasons.
  • Coordinated with multiple departments to ensure seamless group bookings, while representing the hotel at trade shows and Chamber events to expand business networks.
  • Orchestrated catered events from conception to execution, handling client communications, vendor coordination, room setups, and precise documentation of requirements.
  • Developed targeted marketing collateral and promotional packages to address occupancy gaps, while efficiently managing the LNR process to increase transient corporate business.
  • Evaluated and responded to business opportunities through multiple lead sources including Hotel Planner, CVent, and branded programs to strategically grow hotel revenue streams.
  • Spearheaded complete sales cycle management at Best Western InnSuites, creating strategic packages that maximized occupancy during low seasons and drove substantial revenue growth.

Area Sales Manager

Prism Hotels & Resorts (LaQuinta Reid Park & Doubletree Suites Tucson Williams Center)
Tucson
12.2015 - 07.2016
  • Led sales for dual properties, enhancing client relations and boosting revenue.
  • Coordinated cross-departmental efforts for seamless event execution and guest satisfaction.
  • Developed tailored sales strategies, resulting in increased bookings and client retention.
  • Managed complex logistics for events, ensuring high-quality service and client satisfaction.
  • Collaborated with teams to streamline processes, improving operational efficiency.
  • Drove dual-property sales operations, managing contracts, client relationships, and cross-departmental coordination while executing targeted sales blitzes that expanded market presence.
  • Orchestrated comprehensive sales processes from initial booking through execution, handling rate quotes, reservations, and client communications while supporting front desk and accounting operations.
  • Facilitated seamless event planning including menu development, transportation logistics, and room setups while maintaining strong interdepartmental relationships to ensure client satisfaction.
  • Directed all sales functions across two properties, serving as primary contact for event planning, contract negotiations, and interdepartmental coordination to maximize revenue opportunities.
  • Streamlined sales processes across dual properties while developing creative solutions for event planning challenges, from transportation logistics to specialized room configurations.
  • Directed multi-property sales operations, serving as primary client contact while orchestrating complex event logistics and maintaining cross-departmental relationships to maximize revenue streams.

Human Resources/Executive Administrative Assistant

Doubletree by Hilton Tucson Reid Park Hotel
Tucson
10.2013 - 08.2015
  • Oversaw recruitment and onboarding, enhancing team efficiency and compliance.
  • Handled payroll for 150 staff, ensuring accuracy and timely distribution.
  • Facilitated training programs, boosting employee skills and workplace safety.
  • Managed employee relations, fostering a collaborative and supportive environment.
  • Coordinated administrative tasks, improving operational workflow and communication.
  • Managed HR operations for 150 employees including recruitment, payroll, benefits, and compliance with HIPPA, E-verify, and EEOC while providing executive administrative support.
  • Streamlined HR processes by creating applicant databases, implementing SOPs, and coordinating cross-departmental communication while handling sensitive employee relations issues.
  • Orchestrated team building initiatives and internal committees while supporting executive staff with comprehensive administrative services including report generation and meeting coordination.
  • Redesigned employee communications including newsletters and bulletin boards while developing training programs for alcohol awareness, harassment prevention, and customer service.
  • Conducted wage surveys, competitive analyses, and review processes while managing leave of absence procedures including FMLA, ADA, and personal leave requests.
  • Managed comprehensive HR operations for 150 staff while maintaining strict compliance with HIPPA, E-verify, and EEOC regulations, balancing dual responsibilities as administrative support to executives.

Group Sales Manager

Hilton Tucson East Hotel
Tucson
10.2010 - 10.2013
  • Managed sales and catering for events, boosting revenue by $556,111 from 2010 to 2013.
  • Coordinated bookings for groups up to 500, enhancing client satisfaction and repeat business.
  • Led cross-departmental collaboration, optimizing event execution and customer experience.
  • Increased forecasted revenue by $5,000 through strategic sales initiatives.
  • Served as primary client contact, ensuring seamless event planning and execution.
  • Drove $556,111 revenue increase through strategic group sales management, consistently exceeding monthly goals while managing events for 5-500 attendees and group bookings of 10-30 rooms.
  • Orchestrated comprehensive sales and catering operations including contracts, event orders, room setups, and client communications for spaces ranging from 500-12,000 sq. ft.
  • Generated $19,346 in new business during hotel opening phase and secured additional $5,000 revenue through internal sales blitz initiatives across diverse market segments.
  • Partnered cross-functionally with reservations, front desk, banquets and accounting teams to ensure seamless group experiences while serving as primary client contact.
  • Championed hotel services at bridal fairs and trade shows, specializing in wedding coordination from initial site tours through execution while cultivating valuable repeat business.
  • Drove $556,111 revenue growth through strategic event sales while managing gatherings for 5-500 attendees and negotiating group bookings of 10-30 rooms.

Executive Administrative Assistant/Catering Manager/HR

Best Western Las Brias Hotel (formerly Sheraton Four Points)
01.2010 - 10.2010
  • Supported hotel operations by managing HR, accounts, and catering tasks efficiently.
  • Streamlined administrative processes, enhancing team productivity and guest satisfaction.
  • Executed precise data entry and financial transactions, ensuring accuracy and compliance.
  • Facilitated recruitment and onboarding, improving staff integration and retention.
  • Increased catering bookings, contributing to hotel revenue growth.
  • Managed comprehensive administrative operations across General Operations, Catering, HR, and Accounts functions, implementing efficient systems for personnel management and financial processing.
  • Streamlined HR processes including E-verify compliance, recruitment, and onboarding while simultaneously driving catering revenue through proactive business development and client negotiations.
  • Orchestrated multifaceted administrative support spanning HR documentation, accounts receivable processing, and catering logistics, ensuring regulatory compliance and operational continuity.
  • Served as cross-departmental liaison handling HR compliance, financial processing, and catering sales while providing essential administrative support to enhance hotel operations.
  • Developed integrated workflows across HR, finance, and catering departments, independently managing client acquisition and event coordination to drive business growth.
  • Managed cross-functional operations in HR, accounting, and catering, boosting client acquisition while implementing streamlined workflows that enhanced operational efficiency.

Education

High School Diploma - General Studies

Palo Verde High School
Tucson, AZ
12.1982

Some College (No Degree) - Travel, Hospitality, Graphics

Pima Community College
Tucson, AZ

Skills

  • Human resources management
  • Payroll administration and processing
  • Employee relations and onboarding
  • Recruitment and staffing
  • Benefits administration
  • HRIS expertise
  • Catering and event planning
  • Sales management strategies
  • Customer service excellence
  • Microsoft Office proficiency
  • Policy development and compliance
  • Training and development programs
  • Effective communication skills
  • Conflict resolution techniques
  • Team collaboration and support
  • Organizational skills

Certification

  • CPR Certified
  • Forklift Certified
  • State of Arizona Fingerprint Card (valid till 12/2028)
  • Arizona Notary (valid till 02/2027)
  • TIP's Alcohol Awareness Training Certification

References

  • Michelle Wilson, St. Mary's Hospital, Michelle.wilson@carondelet.org, (520) 784-4031
  • Janet Hare, Doubletree Hotel Tucson Reid Park, jhare@dtreidpark.com, (520) 323-5270
  • Sharon Woodruff, Retired, zonabudman@aol.com, (520) 205-2370

Timeline

Human Resources Assistant

Arizona Sonora Desert Museum
02.2024 - Current

Human Resources Specialist

VQ Gwen Mikeal Village Program
12.2022 - 08.2023

Human Resources Director

Christie's Appliance & Mattress Company
06.2020 - 09.2022

Catering Sales Director

Ramada by Wyndham Tucson
10.2018 - 03.2020

Senior Sales Manager

Best Western InnSuites Tucson Foothills
10.2016 - 10.2018

Area Sales Manager

Prism Hotels & Resorts (LaQuinta Reid Park & Doubletree Suites Tucson Williams Center)
12.2015 - 07.2016

Human Resources/Executive Administrative Assistant

Doubletree by Hilton Tucson Reid Park Hotel
10.2013 - 08.2015

Group Sales Manager

Hilton Tucson East Hotel
10.2010 - 10.2013

Executive Administrative Assistant/Catering Manager/HR

Best Western Las Brias Hotel (formerly Sheraton Four Points)
01.2010 - 10.2010

High School Diploma - General Studies

Palo Verde High School

Some College (No Degree) - Travel, Hospitality, Graphics

Pima Community College

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