Developed and implemented effective human resources policies, procedures, and best practices.
Conducted research to identify trends in compensation and benefits programs.
Managed recruitment processes including job postings, applicant tracking, interviewing, background checks, selection of candidates, and onboarding new employees.
Partnered with leadership team to ensure alignment between business objectives and HR initiatives.
Provided guidance on employee relations issues such as terminations, disciplinary actions, grievances, complaints.
Coached managers on performance management techniques and provided feedback to help improve employee engagement levels.
Assessed current staffing needs against future growth plans to determine appropriate hiring strategies.
Served as a liaison between employees and executive management regarding personnel matters.
Monitored employee satisfaction levels through surveys or focus groups.
Organized events aimed at promoting a positive work environment such as teambuilding activities or recognition ceremonies.
Hired, onboarded, trained, screened and released employees.
Human Resources Coordinator
Sweetwater Hospital Association
Sweetwater, TN
07.2017 - 06.2022
Assisted with recruiting, interviewing, and hiring of new employees.
Conducted background checks for potential candidates.
Updated employee records in HR database system.
Developed onboarding materials and presented orientation sessions for new hires.
Prepared documents for termination processes such as exit interviews and severance packages.
Maintained employee files in compliance with applicable legal requirements.
Handled confidential information with discretion and sensitivity.
Organized employee recognition programs to boost morale among staff members.
Coordinated benefits administration including health insurance, 401, tuition reimbursement.
Credentialing Coordinator
Sweetwater Hospital Association
Sweetwater, Tennessee
02.2015 - 07.2017
Reviewed and processed applications to verify accuracy of credentialing information.
Created and maintained records for all providers in accordance with the organization's standards.
Monitored and tracked progress of credentialing applications to ensure timely completion.
Maintained database of provider information, including contact details and licensure expiration dates.
Collaborated with other organizations to obtain required documents for verification purposes.
Assisted in preparing reports related to provider data and credentialing activities.
Assisted with auditing processes for compliance purposes.
Provided guidance and advice to providers on the credentialing process.
Student Activities Coordinator
Tennessee Wesleyan College
Athens, Tennessee
10.2013 - 02.2015
Organized and implemented student activities, events, and programs.
Monitored budget expenditures to ensure fiscal responsibility.
Provided guidance to students in planning and implementing activities.
Coordinated with faculty advisors to plan student-led initiatives.
Collaborated with campus departments on joint programming efforts.
Recruited, trained, and supervised volunteers for special projects or events.
Served as a liaison between students, faculty members, staff, parents, alumni and outside organizations.
Servant Leadership Coordinator
Tennessee Wesleyan College
Athens, Tennessee
08.2011 - 10.2013
Assisted in the development of leadership training programs and activities.
Developed and implemented strategies to foster team collaboration and cooperation.
Created surveys to capture feedback from participants in leadership programs.
Provided guidance and support to program participants throughout the duration of their involvement.
Drafted presentations, reports, memos, emails, and other materials as needed by executive staff.
Registrar Coordinator
Tennessee Wesleyan College
Athens, Tennessee
05.2008 - 08.2011
Assisted in the management of student registration, course enrollment and scheduling process.
Maintained accurate records of students' academic progress and grades.
Coordinated with faculty members to ensure courses are adequately staffed.
Ensured compliance with applicable laws and regulations related to student registration.
Developed forms, documents and other materials necessary for the registration process.
Resolved issues related to incorrect or incomplete information provided by students during the registration process.
Reviewed applications for accuracy prior to entering them into the system.
Performed data entry tasks related to maintaining a database of enrolled students.
Education
Bachelor of Science - Business Administration And Management
Tennessee Wesleyan College
Athens
12-2013
Skills
Talent management
Employee resource referrals
Onboarding and training
Family outreach
Recruitment and hiring
References
References available upon request.
Timeline
Chief Human Resources Officer
Sweetwater Hospital Association
06.2022 - 10.2024
Human Resources Coordinator
Sweetwater Hospital Association
07.2017 - 06.2022
Credentialing Coordinator
Sweetwater Hospital Association
02.2015 - 07.2017
Student Activities Coordinator
Tennessee Wesleyan College
10.2013 - 02.2015
Servant Leadership Coordinator
Tennessee Wesleyan College
08.2011 - 10.2013
Registrar Coordinator
Tennessee Wesleyan College
05.2008 - 08.2011
Bachelor of Science - Business Administration And Management