Beth Marchica
Hacienda Heights,California
Summary
Looking to obtain experience in the medical field. I am currently a first year college student with a nursing major at Rio Hondo. I am looking for a part time afternoon/ evening job to introduce me into the medical field enviornment.
Overview
2
2
years of professional experience
Work History
Server
Friendly Hills Country Club
06.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Hacienda Golf Club
06.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Cafe FC
08.2023 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Contributed to a positive team environment through effective communication and collaboration with colleagues
- Cleaned counters, machines, utensils, and seating areas daily
- Controlled line and crowd with quick, efficient service
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Maintained regular and consistent attendance and punctuality
- Maintained and operated espresso machines in specialized coffee
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
Team Member
Panera Bread
01.2023 - 03.2024
- Worked varied hours to meet seasonal and business needs
- Greeted customers and offered assistance for increased customer satisfaction
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times
- Maintained relationships with customers to maximize sales opportunities
Education
High School Diploma -
Whittier Christian High School
La Habra, CA05.2024
Skills
- Friendly and outgoing
- Cash Handling
- Cleanliness
- Team Leadership
- Cash Register Operation
- POS Systems
- Team Player
- Opening and closing duties
- Active listener
- Order Taking
Timeline
Server
Friendly Hills Country Club
06.2024 - Current
Server
Hacienda Golf Club
06.2024 - 08.2024
Barista
Cafe FC
08.2023 - 06.2024
Team Member
Panera Bread
01.2023 - 03.2024
High School Diploma -
Whittier Christian High School
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