Experienced property manager, administrative and opthalmic assistant with years of professional working experience.
Overview
22
22
years of professional experience
Work History
Assistant Property Manager
Maplewood Estates
01.2018 - 03.2021
Maintained high payment rates and followed up on delinquent tenants while coordinating collection procedures
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
Kept accurate records of all resident correspondence and resolving tenant issues along with service needs
Established strong, professional relationships with residents and delivering exemplary service
Maintained high payment rates by building positive relationships with tenants
Escalated major issues to property manager for immediate remediation
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
Completed annual rent calculations using housing database software
Filing three day notice to vacate and writs of restitution related to eviction procedures
Administrative Assistant/Office Assistant
Buffalo's Best Opticians
06.2005 - 10.2006
Provided administrative support to physician and office opticians
Registered existing and new patients, verified insurance plans, processed copay and procedure payments
Scheduled patient appointments, calendar management, reception and ordered office supplies
Delivered high level customer service to patients upon arrival
Ophthalmic Assistant
Southtowns Eye Center
12.2001 - 06.2003
Obtained and recorded patient medical history and past ocular history
Checked patient vision, field, fundus and other aspects for ophthalmologist
Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues
Performed ophthalmology tests such as pre-testing for cataract surgery along with assisting physician with surgical prep and various patient procedures
Assistant Property Manager (Promoted)
Edgebrook Estates (National Property Mgmt.)
01.1999 - 06.2001
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
Completed move-in inspection and final move out walk-throughs to identify required repairs
Kept accurate records of all resident and tenant correspondence
Followed up on delinquent tenants and coordinated collection procedures
Managed accounts receivable, client information for internal database and financial deposits
Conducted contract and lease negotiations with tenants while processing applications