Beth McCormick
Green River
Summary
Dynamic Store Manager with proven success at Circle K, excelling in customer service and problem-solving. Enhanced customer loyalty through effective feedback systems and minimized shrinkage via robust loss prevention strategies. Skilled in multitasking and organization, fostering a positive team environment while driving high performance and operational excellence.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
9
9
years of professional experience
Work History
Store Manager
Circle K
10.2022 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant Manager
Monicals Pizza
10.2015 - 07.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Green River High School
Green River, WY05-1993
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Store Manager
Circle K
10.2022 - 01.2025
Assistant Manager
Monicals Pizza
10.2015 - 07.2019
High School Diploma -
Green River High School
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