Beth McFall
Urbandale,IA
Summary
With a specialty in communications, I am a results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
14
14
years of professional experience
Work History
Underwriting Assistant
Old Republic Surety Company
11.2024 - Current
- Assisted underwriters in evaluating risk assessments and processing insurance applications.
- Collaborated with team members to ensure timely completion of underwriting tasks and documentation.
- Reviewed policy documents for accuracy, ensuring compliance with industry regulations and standards.
- Maintained organized electronic files using underwriting software to streamline document retrieval processes.
- Communicated with clients and agents to gather necessary information for underwriting decisions.
Customer Service Representative
Homesteaders Life Company
10.2015 - Current
- Answered constant flow of calls with minimal wait times.
- Worked with funeral home staff and licensed insurance agents to issue new funeral policies.
- Assisted with new employee training.
- Tracked weekly returned mail numbers on Excel.
- Met department goals weekly of 65%+ availability.
Accounting Assistant
XPO Logistics
08.2014 - 09.2015
- Worked with carriers to receive load paperwork.
- Organized/delivered incoming mail for staff.
- Maintained/distributed Outlook email.
Support Associate
XPO Logistics
03.2014 - 08.2014
- Entered load transfers into transport system.
- Closed out loads per requests from carriers.
- Confirmed trip confirmations with carriers via fax and email.
Employee Benefits Specialist
Marsh & McLennan Companies, Inc, Insurer Consulting Group
03.2012 - 09.2013
- Answered employee benefit questions.
- Assisted with Open Enrollment each plan year.
- Earned customer compliments for superior service.
- Reached department goal of 100% Quality Assurance.
Education
Bachelor of Arts - Corporate Communications
Simpson College
Indianola, IA12.2008
Timeline
Underwriting Assistant
Old Republic Surety Company
11.2024 - Current
Customer Service Representative
Homesteaders Life Company
10.2015 - Current
Accounting Assistant
XPO Logistics
08.2014 - 09.2015
Support Associate
XPO Logistics
03.2014 - 08.2014
Employee Benefits Specialist
Marsh & McLennan Companies, Inc, Insurer Consulting Group
03.2012 - 09.2013
Bachelor of Arts - Corporate Communications
Simpson College
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