Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Beth Monson

Columbia,MO

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

20
20
years of professional experience

Work History

Operations Coordinator

University Of Missouri Extension
09.2022 - Current
  • Provide statewide coordination and leadership to the Program and ensure that FNEP Leadership team has all information needed to be successful in contributing to the overall goals of the Missouri SNAP-Ed program; Provide recommendations to expand capacity, implement best practices, and promote the growth of statewide, multi-agency focused on the prevention and treatment of overweight and obesity; Ensure that all program educators have curricula, supplies, and educational reinforcements.
  • Reviewed operations reports to understand numbers and trends.
  • Worked with vendors to make purchases and reconcile invoices.
  • Implemented troubleshooting, root cause analysis, and issue resolution.
  • Provided direction and guidance to internal teams in order to achieve targets.

Telehealth Coordinator

University Of Missouri
10.2019 - 08.2022
  • Coordinates support functions for the academic program(s) or project(s) to ensure that goals and objectives specified for the program are accomplished in accordance with established priorities, time limitations, funding limitations, or other specifications; Acts as the primary liaison between clinical panelists and providers participating in the ECHO learning sessions; Train providers in the use of technological resources; Actively support the recruitment and retention of providers in the ECHO project by reaching out to new potential participating providers and assisting providers with the registration process; Maintains a high-level of competency on the process, methodology, and evaluation of ECHO.
  • Coached employees through day-to-day work and complex problems.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Kept high average of performance evaluations.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Executive Assistant

University Of Missouri
10.2014 - 10.2019
  • Maintain calendar and coordinate travel arrangements for Assistant Vice Chancellor; Prepare AVC for meetings; General office duties.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered high volume of phone calls and email inquiries.
  • Facilitated training and onboarding for incoming office staff.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

Executive Assistant

Sinclair School of Nursing • University of Missouri
06.2013 - 10.2014
  • Collect and process donations; Create reports for Administration regarding alumni and donors;
  • Correspond with alumni and donors; Distribute scholarships to students; Schedule, coordinate and plan events; Maintain social media websites and School’s website; Prepare and send weekly letters for the Dean; Maintain calendar and coordinate travel arrangements for Director of
  • Development, General office duties.

Program Assistant

University Of Missouri System
06.2006 - 06.2010
  • Coordinate events for Government Relations team and state legislators; Correspond daily with United States legislators, state legislators as well as other public officials; Complete projects assigned by University President and University Vice Presidents; Track legislative bills for GR lobbyist; Serve as assistant to the UM Alumni Alliance Association; Accounts payable and receivable; Maintain departments website; General office duties.
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Managed both digital and physical filing systems and retrieved documents as required.
  • Managed effective program outreach plans with strategic use of speakers and tours to enhance community engagement and increase participant numbers.

Human Resources Assistant

University of Missouri
05.2003 - 05.2006
  • Research and complete a variety of compensation surveys and reports for University President and University Vice Presidents; Maintain Human Resource database; Complete projects for UM Administration; Accounts payable and receivable; Create and maintain several spreadsheets; General office duties.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Created job descriptions on boards for vacant jobs.
  • Studied research and trends on best practices in HR field.

Education

Bachelor of Science - General Studies

University of Missouri - Columbia
Columbia, MO

Skills

  • Deskside Support
  • Change Management Process
  • Budget Controls
  • Strategic Goals
  • Project Restructuring
  • Organizational Structuring
  • Records Organization and Management
  • Manage Operations
  • Business Leadership
  • Administrative Management Abilities

Affiliations

  • Missouri Eating Disorders Council, member, 2022
  • Show-Me ECHO Eating Disorders ECHO HUB member, 2022

Timeline

Operations Coordinator

University Of Missouri Extension
09.2022 - Current

Telehealth Coordinator

University Of Missouri
10.2019 - 08.2022

Executive Assistant

University Of Missouri
10.2014 - 10.2019

Executive Assistant

Sinclair School of Nursing • University of Missouri
06.2013 - 10.2014

Program Assistant

University Of Missouri System
06.2006 - 06.2010

Human Resources Assistant

University of Missouri
05.2003 - 05.2006

Bachelor of Science - General Studies

University of Missouri - Columbia
Beth Monson