Beth Moss
Dalton,GA
Summary
Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes. Dependable and organized Service Coordinator with two and a half years of experience supporting clients of Housing programs. Service Coordinator with experience connecting individuals and families with appropriate service providers. Proven strengths in establishing and nurturing rapport with community resources. Candidate is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
ROSS Service Coordinator
The Calhoun Housing Authority
Calhoun, Georgia
04.2020 - 08.2022
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Managed caseload of up to 249 individuals and families.
- Developed productive working relationships with churches, schools, government agencies and charitable organizations.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
Certified Peer Recovery Coach
Georgia Council On Substance Abuse
Atlanta , GA
09.2018 - 03.2020
- Worked with Peers to understand needs and provide safe place to share feelings and connect sharing lived experience.
- Confidently deliver peer recovery support services within team of addiction or other health or social service providers
- Put together list of applicable resources and helped secure necessary referrals.
- Managed over 50 calls per day.
- Participated in team-building activities to enhance working relationships
Resident Advisor
THe Calhoun Housing Authority
Calhoun, GA
01.2012 - 09.2018
- Developed and deepened relationships with residents and fellow staff.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Help with applications for Jobs and Food Stamps and Energy Assistance.
- Worked with occupancy specialist to help manage needs of residents.
- Worked with 50 residents per month to reach service goals set by HUD.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs
Skills
- Worker Training
- Onsite Visits
- Reliable & trustworthy
- Job Prioritizing
- Case Management
- Good work ethic
- Computer skills
- Scheduled services
- Personalized customer service
- Resident service plans
- Quality services
Certification
CARES
Georgia Work Ready Certified
The Way Out,INC
Computer Technology and Customer Service
Whole Health Action Management (WHAM)
Gordon County Community Emergency Response Team
Public Housing Resident Services Coordinator
Timeline
ROSS Service Coordinator
The Calhoun Housing Authority
04.2020 - 08.2022
Certified Peer Recovery Coach
Georgia Council On Substance Abuse
09.2018 - 03.2020
Resident Advisor
THe Calhoun Housing Authority
01.2012 - 09.2018
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