Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Motsko

Apalachin,NY

Summary

Dynamic Accounts Specialist with proven expertise at Global Industrial Services in account administration and customer relationship development. Recognized for enhancing operational efficiency and ensuring customer satisfaction through effective communication and meticulous document management. Adept at multitasking and problem-solving, consistently delivering results in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Accounts Specialist

Global Industrial Services
01.2015 - 10.2023

Maintained employees personnel files


Answered phone with six incoming lines, took messages and sent information to appropriate person


Managed vehicle insurance for 462 vehicles


Managed vehicle incident information, organized and sent to insurance specialist.


Participated in monthly conference calls with insurance specialist to give updates on vehicle incidents


Arranged body shop appointments and organized managers information for repairs


Organized incoming mail


Organized incoming and outgoing UPS and FedEx shipments


Maintained incoming and outgoing faxes


Assisted customers with resolutions to complaints


Maintained office supplies and reordered monthly


Secretary to Personnel Manager

Target
01.1999 - 09.2011

Maintaining five line phone, getting calls to appropriate department or manager


Organizing messages and making sure they were given to appropriate person


Maintaining employees payroll, getting payroll to headquarters


Management of employees missed time clock entries


Inputting of employees vacation time, personal time and sick days


Management of office supplies


Handling of all incoming and outgoing faxes


Organizing and distributing incoming mail


Performing interviews for potential employees




Education

High School Diploma - Business

Northeast Bradford High School
Rome, PA
06.1983

Skills

  • Account administration
  • Customer relationship development
  • Document management
  • Microsoft office proficiency
  • Customer engagement
  • Account updating
  • Billing resolutions
  • Client engagement
  • Documentation skill
  • Schedule coordination
  • Research proficiency
  • Reporting skill
  • Account investigations
  • Excellent communication
  • Account servicing
  • Decision-making
  • Interpersonal communication
  • Stock management
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Customer satisfaction
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Relationship building
  • Task prioritization
  • Self motivation
  • Conflict resolution
  • Professionalism
  • Strategic planning
  • Time management abilities
  • Order processing
  • Account management

Timeline

Accounts Specialist

Global Industrial Services
01.2015 - 10.2023

Secretary to Personnel Manager

Target
01.1999 - 09.2011

High School Diploma - Business

Northeast Bradford High School
Beth Motsko