
Dynamic Accounts Specialist with proven expertise at Global Industrial Services in account administration and customer relationship development. Recognized for enhancing operational efficiency and ensuring customer satisfaction through effective communication and meticulous document management. Adept at multitasking and problem-solving, consistently delivering results in fast-paced environments.
Maintained employees personnel files
Answered phone with six incoming lines, took messages and sent information to appropriate person
Managed vehicle insurance for 462 vehicles
Managed vehicle incident information, organized and sent to insurance specialist.
Participated in monthly conference calls with insurance specialist to give updates on vehicle incidents
Arranged body shop appointments and organized managers information for repairs
Organized incoming mail
Organized incoming and outgoing UPS and FedEx shipments
Maintained incoming and outgoing faxes
Assisted customers with resolutions to complaints
Maintained office supplies and reordered monthly
Maintaining five line phone, getting calls to appropriate department or manager
Organizing messages and making sure they were given to appropriate person
Maintaining employees payroll, getting payroll to headquarters
Management of employees missed time clock entries
Inputting of employees vacation time, personal time and sick days
Management of office supplies
Handling of all incoming and outgoing faxes
Organizing and distributing incoming mail
Performing interviews for potential employees