Beth Nicole Douglas Perrine
Laurel,MD
Summary
Senior-level consultant with broad experience and readiness for high-impact advisory roles. Skilled in strategic planning, problem-solving, and effective communication. Strong focus on team collaboration and driving results, adaptable to changing needs. Known for reliability and building trust within teams and organizations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Office Senior Advisor, Office of Civil Rights
U.S. Department of Health and Human Services, Health Resources and Services Administration
06.2022 - Current
- Performed the administrative and human resources management functions for the office.
- Developed strategic and operational work plans for all four branches in the Office of Quality Improvemen
- Mentored and trained highly talented staff, which prepared team members for providing exemplary service to clients.
- Enhanced client relationships by providing strategic advice and guidance on industry trends and best practices.
- Maintained an extensive professional network and leveraged connections to secure new business leads, contributing to sustained growth over time.
- Increased team efficiency with regular training sessions and performance reviews, leading to higher productivity levels.
- Established strong partnerships with key stakeholders through consistent communication and collaboration efforts, promoting mutual success.
- Served as a Contract Officer and oversaw/monitored 8 contracts and agreements totaling over $108 million dollars.
- Led change management initiatives to improve organizational effectiveness and support long-term growth objectives.
Office Senior Advisor (GS-15)
US Department of Health and Human Services, Health Resources and Services Administration (HRSA)
06.2022 - Current
- Company Overview: Provides leadership to ensure legal compliance and implementation of HRSA’s nationwide equal employment opportunity (EEO) and civil rights portfolio impacting 2800 staff (including 10 regional offices), 3000 grantees and $13.3 billion dollars in federal funding.
- Provides leadership to ensure legal compliance and implementation of HRSA’s nationwide equal employment opportunity (EEO) and civil rights portfolio impacting 2800 staff (including 10 regional offices), 3000 grantees and $13.3 billion dollars in federal funding.
- Interprets, analyzes and applies civil right statues through oversight of the management and administration of the day-to-day processing of EEO complaints.
- Successfully leads office staff (5 managers and 26 full-time employees).
- Leads strategic program and performance planning processes, including the development of strategic initiatives, milestones, and metrics.
- Manages the development of operational plans and status reports (Management Directive-715 Report, Equal Employment Opportunity Commission 462 Report, Federal Equal Employment Recruitment Program (FEORP) Report).
- Developed a three-year strategic plan for the OCRDI.
- Clearly defined the organization’s mission, vision, and values.
- Assessed the organization’s internal resources, capabilities, and core competencies.
- Developed strategies and initiatives that align with the goals and objectives.
- Created an implementation plan that outlines the responsible parties, timelines, and resource allocation for each strategy.
- Established key performance indicators (KPIs) and metrics to track progress towards achieving the goals.
- Communicated the strategic plan to internal and external stakeholders.
- Serves as the agency lead for all Diversity, Equity, Inclusion and Accessibility (DEIA) initiatives including engaging with HHS Department EEO Directors, External Partners, Contractors and Agency Leadership and Political Appointees.
- Provides subject matter expertise, guidance, and strategic leadership to the Department on all agency programs and activities related to DEIA.
- Led agency-wide DEIA Needs Assessment process, advancing DEIA per E.O. 14035.
- The Assessment focused on six categories: (1) Leadership, comprised of Senior Leadership and Immediate Work Unit Managers; (2) Recruitment, Hiring, and Onboarding; (3) Advancement; (4) Employee Experience and Culture; (5) Discrimination and Harassment; and (6) Accessibility.
- 1,485 HRSA federal employees took part in the climate survey.
- 183 HRSA employees, including senior leaders, supervisors, and non-supervisors, participated in one-on-one interviews and focus groups.
- The Assessment final report identified three DEIA goals for the Agency as well as short-term, mid-term, and long-term recommended actions.
- The goals included: Establishing leadership commitment and prioritization of DEIA; Attracting, building, and maintaining a diverse workforce; and Developing and maintaining an inclusive workplace culture.
- Overseeing and coordinating implementation of DEIA Strategic Plan and priorities.
- Engaging in successful collaborative efforts between OCRDI and Office of Human Resources (OHR) and HRSA Learning Institute (HLI) to further strategic recruitment of a diverse workforce and provide core DEIA trainings.
- Developed HRSA’s Leadership Council Charter and Standard Operating Procedures in alignment with HHS DEIA Strategic Plan.
- Overseeing and facilitating agency Employee Resource Group (ERG) program by: Drafting ERG policies and procedures in collaboration with the Office of General Council; Providing resources to support ERG initiatives, activities, and special observances; Collaborating with OHR and ERGs on strategic recruitment; and Establishing a Special Emphasis Program restructuring framework to enhance the Agency’s ability to identify and eliminate barriers to EEO within the workforce through the use of a special emphasis advisory committee.
- Identified and coordinated a pilot two-part course on Implicit Bias and Implicit Bias Mitigation in preparation for agency-wide rollout of first DEIA training on Implicit Bias.
- Offered to 125 participants by the National Training Institute on Race and Equity at Morehouse College.
- Oversees the development of Language Access and Disabilities Access technical assistance, trainings and plain language materials.
- Oversees EEO and DEIA inter-agency agreement services to the Agency for Healthcare Research and Quality (AHRQ); saved AHRQ an estimated $2.6 million.
- Created data dashboard to allow agency Bureaus and Offices to analyze their workforce diversity based on demographic data.
- Serves as co-chair of the HHS Language Access Steering Committee’s Subcommittee on Technical Assistance and Language Access Resources for Recipients.
- Drafted Mitigating Bias in Recruitment and Hiring: A Resource Guide for Hiring Officials to reduce bias in the hiring process from the initial phase of job analysis to candidate selection.
- Partnered with University of Maryland to formalize intern program at HRSA. This program brought in 13 interns in the first year. The 8 out of 13 interns transitioned into Pathways positions.
- Oversaw and coordinated the 7 agency workstreams that focus on the Department’s DEIA priorities around recruitment, culture, pay equity, LGBTQ+, Internships and formerly incarcerated.
- Collaborate with HRSA Bureaus and Offices to increase the pool of applicants for HRSA fundings opportunities, educating diverse organizations on the requirements of the Notice of Funding Opportunity (NOFO) process.
- Collaborate with the Office of the Administrator on developing and formalizing the marketing for strategies for partnering with Historically Black Colleges and Universities (HBCUs) and Minority Serving Institutions on creating a recruitment pipeline.
- Conducted a leadership retreat, themed “Better Together,” between OCRDI/OHR with a focus on data analytics, outreach, recruitment, training, and career development.
- OCRDI and OHR identified recruiting events focused on Veteran Hiring with an emphasis on Military Spouses.
- Provides leadership to ensure legal compliance and implementation of HRSA’s nationwide equal employment opportunity (EEO) and civil rights portfolio impacting 2800 staff (including 10 regional offices), 3000 grantees and $13.3 billion dollars in federal funding.
PRINCIPAL
BDP BUSINESS SOLUTIONS, LLC
02.2009 - Current
- Company Overview: Owns, operates and manages a minority, woman owned business.
- Owns, operates and manages a minority, woman owned business.
- Serves as business advisor to over 83 new startup businesses.
- Develops business plans, drafts contracts and agreements for small businesses.
- Serves as facilitator for small businesses with banking, vendor, and product partners.
- Assists over 60 small businesses in obtaining certifications such as Minority Owned Business status, Woman Owned Business status, Disabled Owned Business status and Veterans Owned Business status.
- Provided technical assistance on Federal and State certifications and regulations to Minority, Women, Disabled and Veteran own businesses.
- Provided resources and information on different types of certifications.
- Reviewed and provided guidance on business DEIA programs and diversity policies and practices.
- Connected Minority, Women, Disabled and Veteran owned businesses to State and Corporate contract opportunities.
- Owns, operates and manages a minority, woman owned business.
Office Senior Advisor (GS-15)
U.S. Department of Health & Human Services, HRSA, Bureau of Primary Health Care
12.2014 - 08.2020
- Led a 70-person Quality Improvement Office responsible for Data and Evaluation, Medical Malpractice, Strategic Partnerships and Health Improvement Initiatives for 1400 Federally Qualified Health Centers in the Bureau of Primary Health Care (BPHC).
- Developed the strategic direction of the Office's senior leadership team (consisting of eight Division Directors and Deputy Division Directors) in creating, implementing, and evaluating an annual plan.
- Served as the Executive Sponsor for the office's work on the nationwide effort to curb opioid misuse and abuse by providing technical assistance to all health centers through support to the health centers expansion of behavioral health and substance use services for 124,000 patients.
- Awarded over $142.58 million in contracts, interagency agreements, and cooperative agreements that supported the mission of the bureau and agency.
- Developed and oversaw the Health Information Technology strategy including $150 million contract with the Health Center Controlled Networks which focused on building electronic health records in all 1400 health centers.
- Oversaw and developed various quality improvement initiatives including collaborations with CDC on Million Hearts SAMHSA on the Substance Abuse Helpline, Hepatitis B and the Opioid Epidemic and using Health Information Technology to Facilitate Screening Brief Intervention, and Referral Treatment (SBIRT) Service Delivery in Health Centers.
Executive Lead (GS 15)
U.S. Department of Health & Human Services
08.2019 - 02.2020
- Coordinated all efforts for the Secretary including reporting daily activities, developing speeches, and communicating campaign information to Operating Division Heads on the Secretary’s behalf.
- Developed strategy and goals for the HHS 2020 Combined Federal Campaign that exceeded the Department’s goal of raising $2 million.
- Oversaw the day-to-day activities and operations of the campaign for over 20 Operating Divisions under HHS including over 132 activities, 8 trainings, 12 onsite meetings.
Acting Deputy Associate Administrator (ES-00)
U.S. Department of Health and Human Services, Health Resources and Services Administration
12.2015 - 04.2017
- Administered budget of $5.1 billion Health Center Program, serving 24 million patients nationwide.
- Directed the strategic, operational, and administrative oversight of six offices comprised of 450 staff (based in Headquarters and in the HRSA regions) responsible for the compliance, technical assistance, evaluation and policy and program development of the Health Center Program.
- Responded to and approved the high priority, complex Congressional and Data requests on urgent timeframes.
- Led the transformational business practice redesign and employee engagement that maximized the effectiveness of internal operations, resulting in the largest increase in the Bureau's Employee Viewpoint Survey scores.
- Led Bureau efforts to address emerging health care crises (e.g. Flint Water Crisis, Zika, Hurricanes Maria and Harvey, Ebola Crisis).
- Revamped and modernized the Uniform Data System to ensure open access to all Health Centers (1400) to lessen reporting burdens.
- Oversaw the development of the Health Center Clearinghouse to provide resources to Health Centers on Social Determinants of Health, Behavioral Health, Performance Benchmarking and Critical Health Care Initiatives such as Diabetes, HIV and Oral Health.
- Developed $64 million to new resources to support effective implementation of HRSA Health Center Program Access Increases in Mental Health and Substance Abuse Services (AIMS) funding.
- Developed a new funding opportunity of $120 million to increase access to mental health, substance abuse, and childhood obesity-related services in operational school-based health centers (SBHCs).
- Expanded the Opioid Addiction Treatment (OAT) ECHO, a virtual, national technical assistance effort, increasing the number of participating health centers by 5% over three years.
Operations Director (GS-15)
U.S. Department of Health and Human Services, Health Resources and Services Administration
10.2012 - 12.2015
- Directed, managed, and supervised 62 employees. Assigned work and provided leadership in program and project management, analysis, communication, decision-making, time management, and pro-activity.
- Provided technical supervision and review necessary for accomplishing the work of the unit.
- Oversaw and coordinated regional efforts to provide technical assistance through our employees and contractors for the Medical Malpractice Program.
- Conducted periodic program reviews to assess the effectiveness of implementation of Quality and Data program initiatives.
- Oversaw $1.84 million contract investments for quality and data technical assistance and evaluation.
- Developed the framework for the guidelines for Telehealth Coverage for the Federal Torts Claims Act Program.
Senior Advisor (GS-14)
U.S. Department of Health and Human Services, Health Resources and Services Administration
07.2011 - 10.2012
- Provided leadership and guidance in the areas of contracts management, grants management, program monitoring and grantee assistance for organizations that receive primary care and other HRSA grants.
- Oversaw the administrative and human resource management functions for office of 42 employees.
- Oversaw recruitment, hiring, orientation and performance evaluation processes.
- Communicated and ensured compliance with agency human resources policies, procedures and protocols.
- Resolved information complaints and grievances.
- Served as Senior Contract Officer Representative managing over 14 contracts totaling over $180 million dollars.
Director, Purchasing and Energy Management
Sawyer Realty Holdings, LLC
07.2004 - 01.2009
- Oversaw and managed the vendor transactions and relationships for 68 property acquisitions and 54 dispositions totaling over $2.5 billion in vendor and contract activity for the company.
- Developed the purchasing infrastructure, policies and processes for the organizations ensuring federal, state and local requirements were met in the 13 stated the company had properties.
- Management over $89.4 million in capital improvement projects from the vendor selection phase through execution of contracts.
- Negotiated $22 operating budget for corporate office.
- Developed and implemented training for regional managers.
Director of Facilities, Purchasing and Administration
World Wildlife Fund
11.2003 - 07.2004
- Managed $3.5M operating budget and negotiate contracts for all department expenditures.
- Developed purchasing standards, policies and procedures for the organization.
- Developed and managed the strategic partnership with all vendors to ensure that green initiatives and business criteria were met.
- Created a standardized contract review process for all offices, globally.
- Identified, evaluated and recommended appropriate capital purchases for the properties and corporate offices.
- Devised and oversaw disaster recovery, crisis management and security plans for all offices.
- Restructured and developed the Facilities and Purchasing Teams to streamline and reduce overhead costs.
Director of Facilities and Office Services
CarrAmerica Real Estate Services
11.2001 - 11.2003
- Managed $3.3M operating budget and negotiate contracts for all department expenditures.
- Cut costs by 25% by clarifying roles and responsibilities in office support team of nine.
- Updated job descriptions, leveraged staff abilities and streamlined processes by means of standardized procedure, training and orientation, and the introduction of online resources.
- Increased internal customer satisfaction level through expanded service capability.
- Number of complaints decreased by 60% in both the first/second years.
- Reduced budget by $500K and vendor count by over 60% in two years.
- Established protocol for evaluating vendors through internal customer surveys and needs assessment and streamlined vendor choices over the entire gamut of services.
- Introduced company-wide protocol and training materials for crisis response as chair of new crisis management program.
- Developed remote access and strategic redundancy.
- One of a team of four that developed outside business opportunities.
- Developed products and services and researched industry leaders.
- Solicit partnerships and manage vendor relations with over a dozen newly contracted partners.
- Co-designed marketing strategy and created marketing collateral for the entire group.
- Conduct marketing presentations.
- Cut back company's need for office space through development of work alternatives that have allowed corporate staff across the country to work from home.
- Introduced hoteling to accommodate up to 40 visiting project consultants.
Manager, Purchasing and Facilities
RWD Technologies, Inc.
09.1999 - 11.2001
- Restructured and developed the HQ facilities and office services teams.
- Expanded HQ copy center services to support eight national and three international centers, serving a total of 1300 staff.
- Within two years cost was covered and a savings of 15% was realized.
- Implemented and customized SAP to meet RWD's procurement needs.
- Served as SME and led purchasing team.
- Developed business processes for purchasing and facilities functions.
- Oversaw maintenance of eight regional offices and HQ.
- Promoted three times in three years.
Education
MBA - Organizational Development
University of Maryland
MD05-1996
Bachelor of Science - Political Science And Government
Frostburg State University
Frostburg, MD05-1991
Skills
- Organizational growth strategies
- Effective stakeholder engagement
- Skilled in data-driven decision making
- Policy evaluation
Accomplishments
- Documented and resolved 110 Reasonable Accommodations requests during COVID which led to 100% of all request being addressed within 30 days of receipt.
- Supervised team of 480 staff members as the Deputy Associate Administrator for the Bureau of Primary Health Care to administer a $5.8 billion annual grant.
- Collaborated with team of 15 in the development of the agency's first agency wide climate assessment with over 68% of the 2400 person agency participating in the survey, interviews and focus groups.
- Achieved Level 3 Contract Representative managing over 8 contracts totaling $106 million
Certification
- Executive Leadership Certification, Federal Executive Institute, 2017
- Change Management Certification, NASA, 2022
- Diversity and Inclusion Certification, University of South Florida, 2022
Awards
HRSA Administrator's Special Citation for Program Management 2015
HRSA Inclusion and Teamwork Award 2016
HRSA Humanitarian Award 2017
HRSA Civil Rights, Diversity and Inclusion Award 2021
Timeline
Office Senior Advisor, Office of Civil Rights
U.S. Department of Health and Human Services, Health Resources and Services Administration
06.2022 - Current
Office Senior Advisor (GS-15)
US Department of Health and Human Services, Health Resources and Services Administration (HRSA)
06.2022 - Current
Executive Lead (GS 15)
U.S. Department of Health & Human Services
08.2019 - 02.2020
Acting Deputy Associate Administrator (ES-00)
U.S. Department of Health and Human Services, Health Resources and Services Administration
12.2015 - 04.2017
Office Senior Advisor (GS-15)
U.S. Department of Health & Human Services, HRSA, Bureau of Primary Health Care
12.2014 - 08.2020
Operations Director (GS-15)
U.S. Department of Health and Human Services, Health Resources and Services Administration
10.2012 - 12.2015
Senior Advisor (GS-14)
U.S. Department of Health and Human Services, Health Resources and Services Administration
07.2011 - 10.2012
PRINCIPAL
BDP BUSINESS SOLUTIONS, LLC
02.2009 - Current
Director, Purchasing and Energy Management
Sawyer Realty Holdings, LLC
07.2004 - 01.2009
Director of Facilities, Purchasing and Administration
World Wildlife Fund
11.2003 - 07.2004
Director of Facilities and Office Services
CarrAmerica Real Estate Services
11.2001 - 11.2003
Manager, Purchasing and Facilities
RWD Technologies, Inc.
09.1999 - 11.2001
MBA - Organizational Development
University of Maryland
Bachelor of Science - Political Science And Government
Frostburg State University
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