Beth Oliver

Dedicated Transportation dispatch professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced emergency dispatcher with over 33 years of experience in Transportation Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking Superintendent position. Offering excellent communication and good judgment. Enthusiastic Supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Clever Device system and training in dispatching skills. Motivated to learn, grow and excel in Transportation. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Supervised team of 10 staff members.
• Achieved assisting supervisor's by introducing a number of resolution for Run Work Grid for CleverCad system.
• Documented and resolved Clever Cad and Fleet Focus issues which led to Results that are still being used.
• Resolved product issue through consumer testing.

After working with Adam Gash the Trainer, at Clever Devices on May 10th-May 12th. Mr. Gash wrote a Onsite Customer Support report and stated the following about me:

1. At 8 am met with Ms. Beth Oliver, and Jordan B. in Dispatch. Ms. Beth informed me of the Home screen in CAD, "Left Depot without valid sign on"

2. Ms. Beth then created an incident for this. Later she will find the vehicle number and track that vehicle to find where it is on the map. She developed a way to determine if the bus is in the maintenance yard. She will then go back into the Incident form and change the incident type to the appropriate yard. This helps Clever Reports know the difference and is helpful.

3. She is requesting that a maintenance code be entered into the TCH prior to the maintenance department moving the vehicle, and that this code be locked onto the IVN until maintenance is done with the vehicle.

4. In the Accident report in Clever Reports the bus is not the correct bus type in the form. The team would like to change the images, if possible, they would like an Artic bus.

5. In the drop down for employee's name, some employee's names do not show up. Possible database issue.

6. Ms. Beth was seeing Routes that were not showing up in the CAD i.e. Woodward, Clairmont.