Summary
Overview
Work History
Education
Skills
Timeline
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Beth Oliver

Cleveland,TN

Summary

Dynamic professional with extensive experience in customer service and inventory management at Mac Papers and Kenco Logistics. Proven problem-solver adept at enhancing operational efficiency and accuracy. Skilled in MS Office and invoicing, with basic accounting capabilities, and a strong ability to build rapport with clients, ensuring satisfaction and loyalty. Committed to maintaining high standards in all administrative tasks.

Hardworking and passionate job seeker with medical experience and office skills eager to secure entry-level medical office position. Ready to help team achieve company goals.

Overview

2026
2026
years of professional experience

Work History

Sales Associate and Inventory Preparation

S and H Estate Sales
2024 - 08.2025
  • Organized racks and shelves to maintain visual appeal, engage customers, and promote merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked with a specific discount initiative to bring most profit to each sale.

Volunteer Medical Office and Clinic

Walter E. Boehm Birth Defect Center
2014 - 2015
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Maintained strict adherence to HIPAA regulations in handling sensitive patient information both electronically and physically within the practice setting.
  • Collaborated with healthcare professionals in updating patient records, ensuring the accuracy of critical medical information.
  • Administrative tasks for medical personnel by organizing paperwork and maintaining well-organized filing systems.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Prepared patient charts by gathering and organizing medical records to be complete and filled.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Completed all other tasks as asked by office staff.

Accounting and Office Manager

M and D Construction
2008 - 2015
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Kept general ledger for financial transactions.
  • Enhanced financial accuracy by diligently reconciling bank statements and verifying transaction details.
  • Handled accounts payable and receivable.
  • Handled day-to-day accounting processes.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Proficient on Microsoft Office.
  • Entered figures using 10-key calculator to compute data quickly.
  • All other general office duties.

Inside Sales and Inventory Control Specialist

Mac Papers
2003 - 2008
  • Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
  • Completed physical inventory counts each month.
  • Audited and corrected discrepancies in inventory numbers daily,
  • Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
  • Branch shuttle contact. Worked with multiple branch locations to ensure inventory was properly sent and received. Worked with branches to fix any supply issues.
  • Worked with warehouse daily with issues of missing and extra inventory. Correcting issues.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts with customers, a sales team, and management.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • All other general clerical duties, Including answering multiple line phone system, and routing calls to proper departments. Order entry, proficient in MS Office, faxing, copying, and filing. Among other general office duties.
  • Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.

Logistics Office Admin and Inventory Specialist

Kenco Logistics Services
1998 - 2003
  • Work with SAP program
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Prepared detailed reports on inventory levels and movement trends.
  • Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
  • Implemented barcode scanning technology within the warehouse, speeding up item retrieval times during order fulfillment processes significantly.
  • Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Performed data entry and completed proper paperwork.

Education

Associate of Science - Nursing

Cleveland State Community College
Cleveland, TN
01-2015

Associate of Applied Science - Business

Cleveland State Community College
Cleveland, TN
01-2010

Ooltewah High School
Ooltewah, TN
01-1995

Skills

  • Customer service
  • Inventory control and management
  • Problem-solving skills
  • MS office
  • Invoicing and billing
  • Data entry
  • Administrative support
  • Invoicing and collections
  • Accounts payable and receivable
  • Payment processing
  • Direct patient care
  • Patient health education
  • Clinical education
  • Clinic administration
  • Patient records administration
  • Records management

Timeline

Sales Associate and Inventory Preparation

S and H Estate Sales
2024 - 08.2025

Volunteer Medical Office and Clinic

Walter E. Boehm Birth Defect Center
2014 - 2015

Accounting and Office Manager

M and D Construction
2008 - 2015

Inside Sales and Inventory Control Specialist

Mac Papers
2003 - 2008

Logistics Office Admin and Inventory Specialist

Kenco Logistics Services
1998 - 2003

Associate of Science - Nursing

Cleveland State Community College

Associate of Applied Science - Business

Cleveland State Community College

Ooltewah High School

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