Diligent Administrative Assistant with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for reliability and adapting to dynamic work environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Steve Rich Environmental Contractors
01.2023 - 07.2025
Produce and send proposals to prospective customers
Manage project from initial sales call to closing paper work
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Maintained inventory of office supplies and placed orders.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Improved document processing speed by introducing automated templates for routine correspondence.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Receptionist
Steve Rich Environmental Contractors
04.2016 - 05.2018
Direct incoming calls, Office Manager support.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, responded to inquiries from callers seeking information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Inside sales representative
Steve Rich Environmental Contractors
05.2018 - 01.2023
Responsible for all flat rate product sales and support for larger project sales
Maintain ACT! Database through sales process, from initial contact to job completion.
Produce and send proposals to prospective customers
Manage project from initial sales call, job scheduling and closing paper work.
Maintain Utility Mark outs for all current jobs, process permit applications, schedule jobs and traffic control.
Maintain sales department calls, meetings, and presentation requests.
Produce and distribute all sales status reports, vendor information, and marketing presentation.
Board Member
Ethan and The Bean
09.2017 - Current
Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
Fostered collaboration among board members, promoting open communication and shared decision making.
Streamlined the grant submission process for increased efficiency and effectiveness.
Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
Researched potential local and regional funders and assisted in relationship building.
Served as a strong advocate for corporate social responsibility, influencing positive community impact.
Education
Bachelor of Fine Arts - Fine Art
Marymount College
Tarrytown, NY
01.1988
Skills
Proficient in ACT! Microsoft Office, Outlook, Google Educational Products (Docs, Drive, Sheets, etc);
Customer service
Data entry
Office administration
Customer and client relations
Timeline
Administrative Assistant
Steve Rich Environmental Contractors
01.2023 - 07.2025
Inside sales representative
Steve Rich Environmental Contractors
05.2018 - 01.2023
Board Member
Ethan and The Bean
09.2017 - Current
Receptionist
Steve Rich Environmental Contractors
04.2016 - 05.2018
Bachelor of Fine Arts - Fine Art
Marymount College
Community Service
Pascack Hills Parent Faculty Association, Chair of Project Safe Grad, Montvale/Woodcliff Lake, 2012, Present, Soccer, Lacrosse, & Football Booster Clubs, Fashion Show Ticket Coordinator
VP | Head of Americas - Global Markets Operational Resilience at Goldman SachsVP | Head of Americas - Global Markets Operational Resilience at Goldman Sachs