Beth Parks Roberts
Rochelle,GA
Summary
Detail-oriented individual with proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
Substitute Teacher/Paraprofessiona
Wilcox County Board Of Education
03.2022 - Current
- Followed classroom plans left by teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance and have held 4 long term substitute positions.
- Developed strong rapport with students through consistent encouragement and support.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
- Fostered positive learning environment by establishing strong rapport with students, parents, and faculty members.
Florist Assistant
Rochelle Florist and Gifts
02.2005 - 03.2022
- Handled cash transactions with accuracy and integrity, maintaining trustworthiness as a valued team member.
- Assisted in designing floral displays for weddings, funerals, and special events, resulting in positive client feedback.
- Provided customers with courteous, knowledgeable, and efficient service.
- Provided exceptional customer service by greeting customers warmly, answering questions about products and services, and offering suggestions when needed.
- Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
- Processed customer orders accurately and efficiently, contributing to increased sales revenue.
- Extended store hours during peak seasons such as Valentine's Day or Mother's Day leading to higher business revenue and customer satisfaction.
- Maintained high standard of organization and cleanliness of store premises.
- Helped manage social media accounts for the store, showcasing current projects, promotions and events to increase online presence resulting in higher engagement rates.
- Assisted clients with custom requests by listening attentively to their needs, making appropriate recommendations based on personal tastes or event themes.
Private Duty Caregiver
Self Employed
06.2018 - 01.2022
- Provided care to 5 different individuals during this time period. Remained with clients until their passing, move to a facility, or healing/regaining strength to live alone.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Developed trusting relationships with clients' families through open communication channels and regular updates on progress or concerns.
- Demonstrated professionalism and confidentiality by respecting clients' personal boundaries, privacy, and maintaining a discreet demeanor in sensitive situations.
- Provided emotional support and companionship for clients experiencing social isolation or depression.
- Assisted clients with daily living activities such as grooming, bathing, dressing, and feeding for increased comfort and independence.
Medical Assistant
Rochelle Family Practice and Pediatrics
10.2020 - 03.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing, and scanning documents.
- Built strong relationships with patients through effective communication skills that fostered trust in the clinic's commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Crisp Regional Pediatrics Office
08.2016 - 05.2018
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing, and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
ICU Secretary/Monitor Tech
Crisp Regional Hospital
05.2009 - 09.2015
- Handled sensitive information discreetly, maintaining confidentiality.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Answered multi-line phone system and enthusiastically greeted and assisted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Contributed to positive work environment by providing support to colleagues when needed in various tasks or projects.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained electronic filing systems and categorized documents.
- Managed filing system, entered data, oversaw inventory of office supplies, and completed other clerical tasks.
Education
Some College (No Degree) -
Darton College
Albany, GACollege Prep High School Diploma -
Wilcox County High School
Rochelle, Georgia05.2008
Skills
- Proficient in Microsoft Word and Excel, Google Sheets, and Google Docs
- File Organization
- Accounting Support
- Attention to Detail
- Professional Communication
- Multi-Line Phone Systems
- Administrative Support
- Confidentiality Understanding
- Accounting Skills
- Data Processing
References
- Vic Spaventa, FNP - (229) 938-2458
- Gillian McWhorter - (229) 322-5455
- Michelle Keene - (229) 401-8684
- Nathan Gibbs - (229) 425-1485
Timeline
Substitute Teacher/Paraprofessiona
Wilcox County Board Of Education
03.2022 - Current
Medical Assistant
Rochelle Family Practice and Pediatrics
10.2020 - 03.2021
Private Duty Caregiver
Self Employed
06.2018 - 01.2022
Medical Assistant
Crisp Regional Pediatrics Office
08.2016 - 05.2018
ICU Secretary/Monitor Tech
Crisp Regional Hospital
05.2009 - 09.2015
Florist Assistant
Rochelle Florist and Gifts
02.2005 - 03.2022
Some College (No Degree) -
Darton College
College Prep High School Diploma -
Wilcox County High School
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