Frederick County Government First Class Award- Customer Service Excellence
Beth Pearson
Frederick,MD
Summary
Dedicated professional with expertise in client advocacy, fostering independence, and community outreach. Proven ability to build meaningful connections while providing individualized support and life skills training.
Overview
24
24
years of professional experience
Work History
Community Support Specialist
Frederick County Government- Scott Key Center
02.2019 - Current
Guide, support, and empower individuals with intellectual and developmental disabilities by providing supervision, training, personal care, and job coaching to foster independence and meaningful connections in the community.
Facilitate community outreach programs, enhancing awareness of available resources and increasing client engagement.
Collaborated with multidisciplinary teams to coordinate comprehensive care for individuals with diverse needs.
School Bus Driver
Frederick County Public Schools
08.2014 - 02.2019
Ensured students safety during transport by conducting thorough pre-trip inspections and adhering to safety protocols.
Maintained accurate records of student attendance and bus routes for efficient operations.
Communicated effectively with parents, school staff, and students to address concerns and provide updates.
Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Bus Driver
Frederick County YMCA Bus Driver
09.2013 - 02.2019
Transported 20 children safely to and from designated locations, ensuring to the schedule.
Conducted pre-trip inspections of vehicle systems and equipment for safety compliance.
Assisted young children with boarding and disembarking.
Maintained accurate records of routes, mileage, and passenger counts for reporting purposes.
Trained bus aides on operational protocols and safety procedures to ensure consistency for children.
Teacher Assistant
Frederick County Head Start
08.2001 - 09.2013
Support the lead teacher of a classroom of 20 youth in providing a safe, nurturing, and educational environment for young children.
Focusing on whole child development through activities, personal care, implementing curriculum, observing progress, and working with families all while having strong communication and patience.
Collaborated with families to address children's developmental needs and concerns.
Maintained classroom organization and prepared educational materials for daily lessons.
Education
Associate of Arts - General
Frederick Community College
Frederick, MD
Skills
Behavioral support
Client needs assessments
Client advocacy
Individualized support
Life skills training
Social integration
Disability awareness
Community outreach
Employment support
Team leadership
Analytical thinking
Compliance monitoring
Partnership building
Timeline
Community Support Specialist
Frederick County Government- Scott Key Center
02.2019 - Current
School Bus Driver
Frederick County Public Schools
08.2014 - 02.2019
Bus Driver
Frederick County YMCA Bus Driver
09.2013 - 02.2019
Teacher Assistant
Frederick County Head Start
08.2001 - 09.2013
Associate of Arts - General
Frederick Community College
Frederick County Government First Class Award- Customer Service Excellence