Beth Pishko
Fort Worth ,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
27
27
years of professional experience
Work History
Hospitality Coordinator/Head Age Group Swim Coach
Lakeside Aquatic Club
08.2021 - Current
- Established and oversee LAC Hospitality Team volunteer committee- generating partnerships with local businesses to offest food costs through local donations or discounts for our non-profit team )raising over $11,000 within six months our first year.)
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests- resulting in yearly consistent growth and customer satisfaction.
- Negotiated contracts with vendors for cost-effective procurement of services essential for successful project completion resulting in a yearly net profit of hospitality earnings for our 8 yearly events.
- Maintained comprehensive documentation for all project phases, ensuring transparency and timely access to information for stakeholders- utilizing Google Drive tools- increasing productivity and time management efficiency.
- Developed Training program, standards charts and objective outlines for New coaches, mainstreaming policies and procedures- increasing productivity and customer satisfaction
- Fostered strong relationships with clients, leading to increased contract renewals and referrals- tripling membership over a 3 year period.
- Overcame obstacles swiftly by utilizing creative problem-solving techniques and leveraging resources effectively for National projects and events throughout the season-resulting in high customer satisfaction ratings.
- Managed risks proactively by identifying potential issues and implementing mitigation strategies, ensuring smooth project progression.
- Managed budgets and resources efficiently to ensure optimal allocation of funds for hospitality events over 11 yearly events ranging from 2-4 days with 40-300 clients.
- Managed practice schedules, facility rental, and event coordination- ensuring efficient use of time and resources for optimal results.
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects tracking Hospitality budgets, meal planning, delivery logistics, sponsorships, and scheduling throughout event.
- Worked with senior leadership to complete complex projects on time and under-budget for National Level meets with over 700 athletes.
- Researched and analyzed data to support project-related decisions to assist with event planning for National level and local level meets.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Accomplished multiple tasks simultaneously under tight deadlines without compromising quality of work.
- Assisted in event planning and execution, resulting in successful company functions.
- Provided exceptional customer service by addressing inquiries promptly and professionally via phone or email correspondence.
- Enhanced office efficiency by managing schedules, coordinating meetings, and handling correspondence.
Educator
Local School Sytems and Organizations
08.1997 - 08.2021
- Established strong relationships with parents through through regularly scheduled phone calls, emails, and newsletters- fostering a supportive network for student success, ensuring timeliness
- Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
- Mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within the school community.
- Designed daily, weekly, monthly,quarterly lesson plans and curriculum-aligned assessments to measure student progress and inform instructional decisions.
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
- Served on various school committees focused on improving policies or procedures related to academics, safety, or equity issues – driving positive change at an institutional level.
- Enhanced student engagement by integrating interactive technologies into lesson plans.
- Engaged in continuous professional development to stay current with educational research and pedagogical strategies.
- Organized extracurricular clubs, events and school-wide activities that complemented academic curriculum. promoted health, and supported student interests.
- Served as a liaison between the school administration and families during parent-teacher conferences, ensuring clear communication about expectations and areas of improvement for each child.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Partnered with local community organizations to provide additional resources and opportunities for student engagement in physical activities outside of the school setting.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained daily, weekly, monthly, quarterly report task documentation
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Updated spreadsheets and databases to track, analyze, and report on performance and data.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
- Proofread and edited documents for accuracy and grammar.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Volunteered to help with special projects of varying degrees of complexity.
Receptionist
YMCA of Triangle
05.2008 - 05.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team member
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries. resolving concerns over the phone and in-person.
- Supported administrative staff with daily tasks, resulting in increased productivity and well-organized work environment.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Confirmed appointments, communicated with clients, and updated client records.
Group B Strep Prevention Coordinator
Centers for Disease Control and Prevention, CDC
07.2002 - 08.2003
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Responded to requests for information on materials to inquiring parties.
- Collaborated with stakeholders to define clear project goals.
- Identified plans and resources required to meet project goals and objectives.
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Managed filing system entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Entered data, generated reports, and produced tracking documents.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Managed logistics for large-scale events, ensuring timely setup and breakdown while minimizing disruptions to venue operations for Center for Disease Control and Prevention Clinic Talks Nationally and locally.
- Oversaw administrative logistics for event planning, booking, and promotions, lodging, and hospitality.
- Oversaw event registration process by collecting and tracking attendee information.
Education
Bachelor of Science - Major: Exercise Sport Science Minor:English
East Carolina University
Greenville, NC12.1996
Skills
- Exceptional communication
- Attention to Detail
- Professionalism
- Project Management
- Problem-Solving
- Time Management
- Reliability
- Organizational Skills
- Relationship Building
- Task Prioritization
- Computer Skills
- Customer Service
Accomplishments
- 2003 Awarded "Health Outreach Educator of the year" for delivering outstanding administrative support with Centers for Disease Control and Prevention- Group B Strep Campaign
- 2019-2021 Awared High Effective Teaching Status by Duval County Public Schools, Florida
- 2024 National Age Group Coach Recognition
Timeline
Hospitality Coordinator/Head Age Group Swim Coach
Lakeside Aquatic Club
08.2021 - Current
Receptionist
YMCA of Triangle
05.2008 - 05.2010
Group B Strep Prevention Coordinator
Centers for Disease Control and Prevention, CDC
07.2002 - 08.2003
Educator
Local School Sytems and Organizations
08.1997 - 08.2021
Bachelor of Science - Major: Exercise Sport Science Minor:English
East Carolina University
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