Professional with commitment to high standards and results-driven outcomes. Proven ability to handle sensitive legal documents with precision and care, ensuring compliance with legal procedures. Team-oriented and adaptable, consistently prioritizing effective communication and reliability. Known for problem-solving skills and discretion in handling confidential information.
Overview
25
25
years of professional experience
Work History
Process Server
Premier Process Serving LLC
12.2022 - Current
Delivered legal documents promptly to clients, ensuring compliance with court requirements.
Managed case files and documentation, maintaining organization and accuracy throughout process serving.
Coordinated with attorneys and law firms, providing updates on service status and timelines.
Utilized GPS technology for efficient route planning, enhancing delivery effectiveness across multiple cases.
Answered telephone and coordinated meetings and conferences.
Administrative Assistant
North South Consulting Group LLC
11.2024 - 01.2026
Managed scheduling and coordinated meetings to enhance operational efficiency.
Developed and maintained filing systems to ensure accurate document retrieval.
Assisted in preparing reports and presentations for senior management review.
Streamlined office procedures, reducing processing time for administrative tasks.
Collaborated with cross-functional teams to improve communication and workflow processes.
Monitored office supplies inventory, ensuring timely reordering to prevent shortages.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Maintained inventory of office supplies and placed orders.
Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
General Manager
Apex Food- Big Boy
02.2020 - 09.2022
Directed daily operations to enhance efficiency and productivity across all departments.
Developed and implemented strategic initiatives to drive revenue growth and customer satisfaction.
Led team training programs to improve staff performance and service quality.
Managed inventory control processes, reducing waste and optimizing supply chain logistics.
Analyzed sales data to identify trends, informing strategic decision-making for menu offerings.
Fostered a positive workplace culture through effective communication and conflict resolution strategies.
Oversaw compliance with health and safety regulations, ensuring operational standards were met consistently.
Collaborated with marketing teams to launch promotional campaigns, increasing brand visibility in local markets.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Formulated policies and procedures to streamline operations.
Implemented operational strategies and effectively built customer and employee loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Managed budget implementations, employee evaluations, and contract details.
Swing Manager
McDonald's
07.2001 - 02.2020
Supervised daily operations to ensure efficient workflow and high service standards.
Trained and mentored team members to enhance performance and customer satisfaction.
Implemented inventory management processes to optimize stock levels and reduce waste.
Developed scheduling systems to maximize labor efficiency during peak hours.
Monitored compliance with safety regulations, ensuring a secure work environment for staff.
Analyzed sales data to identify trends and adjust operational strategies accordingly.
Resolved customer complaints promptly, enhancing overall experience and loyalty.
Collaborated with management to establish goals and drive continuous improvement initiatives.
Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
Managed inventory levels for optimal stock availability, minimizing waste and maximizing profits.
Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.
Developed strong relationships with vendors and suppliers, negotiating competitive pricing terms that positively impacted the bottom line.
Streamlined order processing for faster service times, contributing to positive customer feedback.
Led employee training sessions for improved performance and adherence to company standards.
Increased customer satisfaction by maintaining a clean and organized restaurant environment.
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Administrative Assistant/Accounts Payable at Aristocrat Process Serving and InvestigationsAdministrative Assistant/Accounts Payable at Aristocrat Process Serving and Investigations