Beth Reinhart, PHR
Human Resources
Centennial,CO
Summary
Conscientious and compassionate human resources professional with a drive for recruiting, developing and retaining qualified employees. Skilled at partnering with management teams to build an Open Door culture, create development pipelines and implement change management . Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
People Operations Manager
Walmart
Brighton, CO
11.2021 - Current
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Delivered subject matter expertise to Store Leaders and market peers on compliance best practices, in regards to Minor employment practices and I-9 administration.
- Optimized schedules, forecasts and other tools to present to management.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Implemented innovative programs to increase associate engagement and reduce turnover.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Assessed additional needs based on skill gaps and collaborated with management to facilitate weekly training.
Human Resources Manager
Walmart
Centennial, Colorado
06.2014 - 11.2021
- Human Resource Generalist position that is responsible for the whole life cycle of Human Resources.
- Recruiting - screening - onboarding - training - retaining associates Processing promotions, transfers and terminations - Worker's Compensation/OSHA reporting - Resource/liaison for benefits administration.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for over 300 new employees.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Worked as effective team member while contributing to local and regional HR projects.
Assistant Store Manager
Walmart
Wilkesboro/Castle Rock, NC/CO
05.2007 - 05.2014
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Customer Service Manager, Support Manager
Walmart Boone
Boone, NC
05.2000 - 05.2007
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Coached employees through day-to-day work and complex problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
Human Resources Certification Prep -
Colorado State University - Global Campus
03.2017
Bachelor of Arts - Sociology
Appalachian State University
Boone, NC05.2007
Skills
- Management Consulting
- Onboarding, Training and Development
- Hiring Trends and Analysis
- Health and Safety Programs
- Human Resources Best Practices
- Workday
- Budget Administration
- Forecasting Employment Needs
- Conflict Resolution
- Cross Functional Collaboration
Certification
- PHR - Professional in Human Resources
Timeline
People Operations Manager
Walmart
11.2021 - Current
Human Resources Manager
Walmart
06.2014 - 11.2021
Assistant Store Manager
Walmart
05.2007 - 05.2014
Customer Service Manager, Support Manager
Walmart Boone
05.2000 - 05.2007
Human Resources Certification Prep -
Colorado State University - Global Campus
Bachelor of Arts - Sociology
Appalachian State University
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