Elizabeth Williams

Brigantine,NJ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

years of professional experience

HARD ROCK HOTEL AND CASINO

09.2023 - Current

Provides and communicates with the front desk to assist with various group information.
Participates in workshops and in-service meetings to enhance personal growth and professional development.
Improves team productivity with regular communication and progress updates.
Enters data, generated reports, and produced tracking documents for group contacts.
Develops and maintained courteous and effective working relationships.
Assists with day-to-day operations, working efficiently and productively with all team members.
Self-motivated, with a strong sense of personal responsibility.
Manages time efficiently in order to complete all tasks within deadlines.

Seaview Hotel

08.2007 - 09.2023

Improved office operations by record tracking and data communications.
Implemented project management techniques to increase team productivity.
Entered data, generated reports, and produced tracking documents.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Skilled at working independently and collaboratively in a team environment.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Trained team members on new hotel services and products to support promotional efforts.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Seaview Hotel

07.2001 - 07.2007

Collaborated with colleagues to plan and execute successful promotional events and sales initiatives.
Recommended complementary purchases to customers, increasing revenue.
Developed strong relationships with vendors to secure advantageous deals on bulk orders or exclusive merchandise options.
Built customer loyalty and retention by delivering excellent shopping experiences.
Participated in community events as a company representative.
Developed strong rapport with customers and created positive impression of business.
Paid attention to detail while completing assignments.
Acted as a team leader in group projects, delegating tasks and providing feedback.

HARD ROCK HOTEL AND CASINO

09.2023 - Current

Seaview Hotel

08.2007 - 09.2023

Seaview Hotel

07.2001 - 07.2007